Retail Team Leader: Inspire Teams & Drive Results

Animal; Margate; On-site; GBP 17,000 - 21,000; Part time

Benefits offered by this job

Monthly Bonus Scheme

Colleague Discount 50%

Uniform allowance

28 days annual leave

Employee Assistance Programme

Colleague Hardship Scheme

Referral Incentive

Pension scheme

Length of service awards

Job summary

Mountain Warehouse is seeking a proactive Team Leader for our Thanet Retail Park store. You will guide the retail team to deliver exceptional customer service, manage daily operations, and drive sales performance while maintaining visual merchandising standards.

The role is permanent and part-time, with compensation at £13.32 per hour. Benefits include a monthly bonus scheme, a 50% colleague discount, and 28 days of annual leave. You will be a key driver of store culture and guest experience.

Qualifications

• Passionate about delivering outstanding customer service.
• Confident and reliable motivator with talent for inspiring others.
• Experienced in all areas of retail, from stock control to visual merchandising.
• Strong communicator who can engage at all levels and provide feedback.
• Proactive and results-driven with a track record of goals achievement.
• Approachable, trustworthy, and a natural team player.
• Skilled at problem-solving within company guidelines and policies.

Responsibilities

• Lead and develop the retail team to meet targets and deliver great service.
• Uphold impeccable shop floor standards including stock presentation and organisation.
• Manage opening/closing duties and daily store operations for smooth workflows.
• Drive engaging visual merchandising to create inviting shopping spaces.

Skills

Customer service

Motivational leadership

Retail experience

Communication

Problem solving

Team player

Proactivity

Job description

Mountain Warehouse is seeking a proactive Team Leader for our Thanet Retail Park store. You will guide the retail team to deliver exceptional customer service, manage daily operations, and drive sales performance while maintaining visual merchandising standards.

The role is permanent and part-time, with compensation at £13.32 per hour. Benefits include a monthly bonus scheme, a 50% colleague discount, and 28 days of annual leave. You will be a key driver of store culture and guest experience.