Retail Team Leader - Customer Service Champion

ASDA; Doncaster; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Colleague discount 15% from day 1

Company pension

Wellbeing services

Job summary

ASDA in Harworth is seeking a Team Leader to guide the day-to-day running of the department, lead by example, and motivate colleagues. You’ll support stock management, help new starters, and step in to solve problems on the shop floor, working closely with the store manager to maintain high standards and exceptional customer service.

The role requires experience in retail or customer-facing environments, a willingness to take on responsibility, strong communication, and flexibility for shifts

Qualifications

• Experience working in a retail or customer-facing environment.
• Willingness to take on responsibility and support others.
• Good communication skills and a can-do attitude.
• Flexibility to work a range of shifts, including weekends and evenings.

Responsibilities

• Lead day-to-day running of the department and coach colleagues.
• Support stock management and onboarding of new starters.
• Collaborate with the manager to maintain high standards and morale.
• Act as a go-to person on the shop floor to resolve issues.

Skills

Customer focus

Supportive

Organised

Positive attitude

Team player

Reliable

Communication skills

Can-do attitude

Job description

ASDA in Harworth is seeking a Team Leader to guide the day-to-day running of the department, lead by example, and motivate colleagues. You’ll support stock management, help new starters, and step in to solve problems on the shop floor, working closely with the store manager to maintain high standards and exceptional customer service.

The role requires experience in retail or customer-facing environments, a willingness to take on responsibility, strong communication, and flexibility for shifts