Retail Team Leader: Customer Experience & Store Ops

POUNDLAND LIMITED; Lisburn; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

10% employee discount

Birthday day off

28 days holiday (rising to 33)

Wellbeing resources via Retail Trust

Staff discounts

Early access to earned wages

Training and development opportunities

Life assurance and pension

Job summary

Poundland in Lisburn is looking for a Team Leader to support the Store and Assistant Manager and help deliver a fantastic shopping experience for our customers every day.

You will lead a friendly team, manage deliveries and merchandising, and support daily operations to keep standards high on the shop floor and in the warehouse. We’ll help you build your retail career with training and development opportunities.

Qualifications

• Retail experience is required.
• Some leadership experience is a bonus.
• Excellent communication and teamwork.
• Energetic and organised with a positive attitude.

Responsibilities

• Lead the team on shift and support the Store Manager.
• Oversee deliveries, merchandising and store standards.
• Ensure smooth daily operations and customer service.
• Coach colleagues and promote development.

Skills

Leadership

Customer service

Team motivation

Store operations

Job description

Poundland in Lisburn is looking for a Team Leader to support the Store and Assistant Manager and help deliver a fantastic shopping experience for our customers every day.

You will lead a friendly team, manage deliveries and merchandising, and support daily operations to keep standards high on the shop floor and in the warehouse. We’ll help you build your retail career with training and development opportunities.