Retail Team Lead: Customer Experience & Sales Bonus

Rituals Cosmetics; Enniskillen; Sur place; GBP 15 000 - 18 000; Plein temps

Avantages offerts par ce poste

Our famous monthly Kick-Off

Employee discounts

Bonus up to 8% for 16+ hour contracts

Growth opportunities and training

Résumé du poste

Rituals Cosmetics is seeking a customer-focused supervisor-level candidate to keep the Feel-Good Experience alive in-store. You’ll guide teammates, inspire performance, and ensure every guest receives attentive service that connects with our products and stories.

You’ll drive sales, model strong teamwork, and maintain Rituals standards, learning through training and workshops, while welcoming customers with warmth during evenings and weekend hours.

Qualifications

• Experience as supervisor or team leader in retail or customer-driven role.
• Strong motivation to reach performance targets.
• Eye for detail, organised and structured.
• Willingness to work during opening hours including evenings and weekends.

Responsabilités

• Deliver amazing customer service from browsing to buying.
• Win at sales and bring others with you while meeting targets.
• Be the problem-solver customers and colleagues trust.
• Represent Rituals by maintaining standards and product knowledge.

Connaissances

Customer service

Sales

Team leadership

Attention to detail

Organisation

Communication

Description du poste

Rituals Cosmetics is seeking a customer-focused supervisor-level candidate to keep the Feel-Good Experience alive in-store. You’ll guide teammates, inspire performance, and ensure every guest receives attentive service that connects with our products and stories.

You’ll drive sales, model strong teamwork, and maintain Rituals standards, learning through training and workshops, while welcoming customers with warmth during evenings and weekend hours.