Retail Team Coach & Shop Ops Lead (6-Month Maternity Cover)

Rituals-Cosmetics; Enniskillen; On-site; GBP 18,000 - 24,000; Part time

Benefits offered by this job

Employee discounts

Goodie bags

Wellbeing perks

Rituals Live Event access

Job summary

Rituals Cosmetics in Enniskillen seeks a confident beauty and wellbeing enthusiast to join our team on a 6-month maternity cover. You will blend shop floor duties with coaching your colleagues, driving sales and delivering exceptional customer experiences.

Join a luxury boutique where you partner with the Store Manager on rota planning, product knowledge and in-store events. You’ll lead by example, develop your team, and ensure smooth operations during opening hours including evenings and

Qualifications

• Similar level of experience in retail or customer service.
• Comfort with coaching and leading teams.
• Willingness to work evenings and weekends.

Responsibilities

• Partner with Store Manager on rota planning, sales strategies and plans to improve performance.
• Be the product expert, answer complex questions and showcase our Feel Good Experience.
• Own the operations side including rota, inventory, cash handling and back-office tasks.
• Develop your team, coach others and turn targets into engaging goals.
• Act as a brand ambassador with a polished, luxury boutique presence.

Skills

Retail experience

Customer service

Coaching

Team collaboration

Job description

Rituals Cosmetics in Enniskillen seeks a confident beauty and wellbeing enthusiast to join our team on a 6-month maternity cover. You will blend shop floor duties with coaching your colleagues, driving sales and delivering exceptional customer experiences.

Join a luxury boutique where you partner with the Store Manager on rota planning, product knowledge and in-store events. You’ll lead by example, develop your team, and ensure smooth operations during opening hours including evenings and