Retail Experience Associate — Welcome Customers, Replenish

JD GROUP; Folkestone; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Holiday allowance (Incremental)

Staff discount across stores andonline

Bike discount scheme (exclusive)

Gym discount membership

Personal development opportunities

Access to apprenticeships and accredit

Job summary

JD GROUP in the United Kingdom is seeking a Store Colleague to help deliver outstanding customer experiences daily, greeting customers, keeping displays sharp, replenishing stock, and maintaining high service standards.

You will bring energy to the shop floor by engaging customers, supporting a seamless shopping journey, and upholding the brand's presentation. This role suits someone eager to learn, with flexibility for varied shifts, including weekends and busy seasonal periods.

Qualifications

• Positive, enthusiastic approach suited to fast-paced retail.
• Strong communication and teamwork skills.
• Willingness to learn and grow in a busy store.
• Flexible to work weekends, evenings, and seasonal peaks.

Responsibilities

• Welcome customers with confidence and energy, offering friendly support and helping them find the products they love.
• Use in-store devices to check stock, share product options, and support the full customer experience.
• Keep the shop floor clean, tidy, and fully replenished — making sure displays stay fresh and on-brand.
• Support day-to-day store tasks, including till work, restocking, and following all safety and store guidelines.

Skills

Positive attitude

Strong communication

Willingness to learn

Flexible shifts

Job description

JD GROUP in the United Kingdom is seeking a Store Colleague to help deliver outstanding customer experiences daily, greeting customers, keeping displays sharp, replenishing stock, and maintaining high service standards.

You will bring energy to the shop floor by engaging customers, supporting a seamless shopping journey, and upholding the brand's presentation. This role suits someone eager to learn, with flexibility for varied shifts, including weekends and busy seasonal periods.