Retail Support Analyst

JR United Kingdom; Southampton; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in the retail sector is seeking a Retail Support Analyst to join their team, providing critical support to stores across the UK. The role requires a proactive mindset, excellent communication skills, and proficiency in Microsoft Excel. Employees benefit from 30 days of holiday and corporate discounts amongst others, fostering a supportive work environment.

Benefits

30 days holiday, increasing to 32 after 2 years

Corporate discounts

Relaxed dress code

Free parking

Access to Employee Assistance Programme

Qualifications

• Proficient in Microsoft Systems, especially Excel.
• Strong communicator with a good attention to detail.
• Self-driven and open to change.

Responsibilities

• Provide high-quality support to retail stores.
• Carry out stock take investigations and support stock control issues.
• Perform general administration tasks.

Skills

Initiative

Communication

Attention to detail

Teamwork

Flexibility

Microsoft Excel

Job description

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Reports to: Facilities/Compliance Manager

Location: Glasgow, office based

Salary: Dependent on experience

Hours: 42.5 hours per week (8.30am to 5.30pm)

Role Overview

With a service-oriented mindset and the customer’s best interest at heart, as a Retail Support Analyst, you will be responsible for supporting our retail stores across the United Kingdom.

You will join a team where your role will be vital to the success of the operation, so being collaborative is essential.

Could you be who we are looking for?

• Enjoy using your initiative to run projects and identify opportunities through new tasks?
• Are you self-driven with a can-do attitude?
• Have a passion for helping others?
• Proficient in working with Microsoft Systems, especially Excel?
• Strong communicator with the ability to influence both verbally and in writing?
• Good attention to detail?
• Enjoy working in a busy team?
• Open to change and flexible in your work environment?

What does a typical day look like?

• Providing retail stores with fast, consistent, and high-quality support
• Carrying out stock take investigations
• Updating stock batch records
• Supporting stock control issues
• Recording transfer discrepancies
• Inputting uniform stock adjustments
• Allocating expense codes
• Recording theft issues
• Carrying out filing and general administration tasks
• Performing any other ad-hoc duties within the Retail Support team

Working for Trespass

• 30 days holiday, increasing to 32 days after 2 years’ service, supporting a healthy work-life balance
• Corporate discounts for you, your friends, and family
• Relaxed dress code
• Free parking, saving costs and time
• Access to our Employee Assistance Programme and more

We are looking for like-minded, committed individuals to join us and contribute to our continued success. If this sounds like a good fit, we encourage you to apply.

Salary will be determined based on experience and fit at the point of offer. If you have questions about the salary, please get in touch.