Retail Support Analyst

JR United Kingdom; Shrewsbury; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company is seeking a Retail Support Analyst to provide essential support to retail stores across the United Kingdom. The role requires a proactive individual with strong communication skills and proficiency in Microsoft Excel, to assist with stock control and ensure high-quality service. Benefits include 30 days holiday and corporate discounts.

Benefits

30 days holiday (increasing to 32 by 2 years’ service)

Corporate discounts

Relaxed dress code

Free parking

Access to Employee Assistance Programme

Qualifications

• Proficient in Microsoft Systems, especially Excel.
• Strong communicator with influencing skills.
• Ability to work collaboratively in a busy team.

Responsibilities

• Offer fast, consistent, and high-quality support to retail stores.
• Carry out stock take investigations and control issues.
• Update stock batch records and record discrepancies.

Skills

Initiative

Communication

Attention to Detail

Customer Service

Microsoft Excel

Job description

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Reports to:Facilities/Compliance Manager

Location:Glasgow, office based

Salary:Dependent on experience

Hours: 42.5 hours per week (8.30am to 5.30pm)

Role Overview

With a service-oriented mind-set and the customer’s best interest at heart, as a Retail Support Analyst you will be responsible for supporting our retail stores across the United Kingdom.

You will join a team where your role will be vital to the success of the operation so being collaborative is essential.

Could you be who we are looking for?

• Do you enjoy being able to use your initiative to run projects and identify opportunities through new tasks?
• Are you self-driven with a can-do attitude?
• Do you have a passion for helping out others?
• Are you proficient in working with Microsoft Systems, more specifically Excel?
• Are you a strong communicator with the ability to influence both verbally and written?
• Do you pride yourself in having a good attention to detail?
• Do you enjoy working in a busy team?
• Are you open to change and happy to work in a flexible environment?

What does a typical day sound like?

• You will offer retail stores fast, consistent and high-quality support
• You will carry out stock take investigations.
• You will be responsible for updating stock batch records.
• You will support with stock control issues.
• You will record transfer discrepancies.
• You will input uniform stock adjustments.
• You will allocate expense codes.
• You will record any theft issues.
• You will carry out filing and any general administration tasks.
• Plus any other ad-hoc things within the Retail Support team.

Working for Trespass

• You will receive 30 days holiday (increasing to 32 by 2 years’ service) to ensure you keep a healthy work-life balance and have lots of exciting plans in place to look forward to
• Benefit from our corporate discounts for you, your friends and family, making the most of the great outdoors
• Relaxed dress code
• Free parking as there is nothing worse than parking metres and additional costs, meaning…. buy the coffee!
• Full access to our fantastic Employee Assistance Programme and much more!

We want like-minded, committed individuals to join us and be part of our continued success so if this sounds like a good fit for you then we welcome you to apply.

Salary information will be determined by experience and fit and decided at point of offer, however, if you have any questions relating to this, please get in touch.