Retail Supervisor - Team Leader, Customer Service & Stock Control

ESS – Defence, Energy and Government Services; Yeovil; On-site; GBP 18,000 - 23,000; Full time

Job summary

ESS – Defence, Energy and Government Services in Yeovil is recruiting a dedicated Retail Supervisor on a full-time basis (35 hours per week) to help ensure smooth operations in Defence. You will lead the frontline team, uphold high service standards, and support stock control and till operations.

The role offers progression within a company that values individuality, recognises contributions, and rewards effort.

Qualifications

• Previous experience supervising frontline teams within a similar environment
• Good communication skills with a focus on great Customer Service
• Team player and can-do attitude
• Ability to work under pressure whilst maintaining a positive attitude

Responsibilities

• Ensuring all deliveries are checked and stored promptly and correctly
• Supervising a team, creating a positive environment where the team feel welcomed and supported
• Being a responsible key holder
• Using the till, taking order and receiving payments
• Assisting with weekly bookwork and any other duties that are necessary
• Producing weekly rotas following the manager's guidelines
• Placing orders for stock to maintain the correct stock levels
• Delegating where necessary and ensuring the team are proactive at all times
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Job description

ESS – Defence, Energy and Government Services in Yeovil is recruiting a dedicated Retail Supervisor on a full-time basis (35 hours per week) to help ensure smooth operations in Defence. You will lead the frontline team, uphold high service standards, and support stock control and till operations.

The role offers progression within a company that values individuality, recognises contributions, and rewards effort.