Retail Supervisor: Lead Team, Elevate Customer Experience

Zachary Daniels; Cambridge; Presencial; GBP 15.000 - 22.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Company pension scheme

Wellbeing services and discounts

Training and progression opportunities

Descripción de la vacante

Zachary Daniels in Cambridge is looking for a Retail Supervisor on a part-time basis to lead the shop floor, drive sales and deliver exceptional customer service. The role includes weekend work and a 28-hour weekly rota, with a pay rate of £13.50 per hour plus bonus.

You will be part of the store's leadership team, ensuring high standards, training staff, and maintaining efficient store operations while the Store Manager is away.

Formación

• Previous retail experience at Supervisor, Team Leader or Keyholder level.
• Ability to motivate a team in a fast-paced retail environment.
• Strong communication and customer-first approach.
• Willingness to work weekends.

Responsabilidades

• Lead the team to deliver sales results through effective floor management.
• Identify opportunities to improve the customer journey and maximise sales.
• Assist with training and development of team members.
• Open and close store procedures when required.
• Manage cashing-up procedures accurately.
• Take ownership of the store during management absence.
• Ensure the store is organised, presentable and compliant with company procedures.
• Coordinate daily priorities and resolve operational issues.

Conocimientos

Retail leadership

Customer service

Team motivation

Cash handling

Store operations

Descripción del empleo

Zachary Daniels in Cambridge is looking for a Retail Supervisor on a part-time basis to lead the shop floor, drive sales and deliver exceptional customer service. The role includes weekend work and a 28-hour weekly rota, with a pay rate of £13.50 per hour plus bonus.

You will be part of the store's leadership team, ensuring high standards, training staff, and maintaining efficient store operations while the Store Manager is away.