Retail Supervisor: Lead Team, Drive Sales & Service

Zachary Daniels; Watford; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Commission scheme

Daytime trading

Training & development

Career progression

Staff discount

Extra holiday

Job summary

Zachary Daniels in Watford is seeking an experienced Supervisor to lead a fashion retail store, driving sales and delivering exceptional customer service. You will manage daily operations, coach a high-performing team, and ensure strong commercial results.

The role offers a rewarding commission scheme, daytime trading hours, structured training, and genuine opportunities for career progression within a supportive environment.

Qualifications

• Experience leading retail teams.
• Proven track record of delivering sales growth.
• Excellent leadership and communication skills.

Responsibilities

• Lead and develop a high-performing retail team focused on customer service and results.
• Drive overall commercial performance by increasing sales, productivity and KPIs.
• Deliver personalised customer experiences that are engaging, memorable and professional.
• Coach, give feedback, train, and manage performance of staff.
• Recruit, onboard and build a strong talent pipeline for future roles.
• Lead from the shop floor and support during peak trading periods.

Skills

Leadership

Team management

Sales KPI

Customer service

Job description

Zachary Daniels in Watford is seeking an experienced Supervisor to lead a fashion retail store, driving sales and delivering exceptional customer service. You will manage daily operations, coach a high-performing team, and ensure strong commercial results.

The role offers a rewarding commission scheme, daytime trading hours, structured training, and genuine opportunities for career progression within a supportive environment.