Retail Supervisor - Lead, Motivate & Grow Store Sales

Smiggle; Dudley; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Climb the Ladder

Pension scheme

50% store discount

Referral program

28+ days paid holiday

Job summary

Smiggle is hiring a part-time Supervisor for our Merry Hill Store in the West Midlands. You will work closely with the Store Manager to maximise store performance, deliver exceptional customer experiences and guide the team in a fast-paced, hands-on environment while engaging customers with the brand's playful products.

You will lead induction, develop team performance, drive sales targets and maintain stock and merchandising standards.

Qualifications

• Passionate about delivering great guest experiences.
• Ability to motivate and guide a sales team.
• Strong communication and teamwork skills.
• Comfortable working in a fast-paced retail environment.
• Keen eye for visual merchandising and stock control.

Responsibilities

• Support induction of new Sales Assistant team members.
• Work with Store Manager to develop team performance.
• Help develop sales skills, product knowledge and motivation to hit targets.
• Lead daily briefings and communicate targets during the manager's absence.
• Lead by example to provide a positive customer experience.
• Ensure Visual Merchandising briefs reflect brand expectations.
• Manage stock control, stocktakes, and daily line counts.

Skills

Customer advocacy

Multitasking

Energetic and enthusiastic

Adaptable to change

Willingness to learn

Job description

Smiggle is hiring a part-time Supervisor for our Merry Hill Store in the West Midlands. You will work closely with the Store Manager to maximise store performance, deliver exceptional customer experiences and guide the team in a fast-paced, hands-on environment while engaging customers with the brand's playful products.

You will lead induction, develop team performance, drive sales targets and maintain stock and merchandising standards.