Inspiring Retail Supervisor — Lead & Motivate Sales (PT)

Smiggle; Greater London; On-site; GBP 17,000 - 21,000; Part time

Benefits offered by this job

50% store discount

28+ days of paid holiday

Pension scheme

Referral program

Job summary

Smiggle in London (Harrow) is seeking a proactive Supervisor to join our store team. You will work with the Store Manager to maximise sales, deliver outstanding customer experiences and guide the team in a fast-paced, fun environment.

Your role includes supporting inductions, developing team skills, achieving store KPIs, leading daily briefings, and ensuring visual merchandising and stock control are up to standard. A genuine passion for the brand helps you motivate others and flourish in retail.

Qualifications

• Customer advocacy with guest-centric approach.
• Multitasking in a fast-paced retail environment.
• Motivated, energetic, and target-driven.
• Adaptable to visual changes and high-pressure setting.
• Commitment to learning and development.

Responsibilities

• Support the induction of new Sales Assistant team members.
• Work alongside the Store Manager to support the team’s development and performance.
• Assist the Store Manager to develop sales skills, product knowledge and motivation to achieve store KPIs.
• Hold daily briefing sessions and communicate sales targets during shifts.
• Lead by example to deliver a genuine, brand-aligned customer experience.
• Ensure Visual Merchandising briefs reflect Smiggle brand expectations.
• Effectively manage stock control, conduct stocktakes and participate in stocktaking.

Skills

Customer service

Team leadership

Motivation

Adaptability

Willingness to learn

Job description

Smiggle in London (Harrow) is seeking a proactive Supervisor to join our store team. You will work with the Store Manager to maximise sales, deliver outstanding customer experiences and guide the team in a fast-paced, fun environment.

Your role includes supporting inductions, developing team skills, achieving store KPIs, leading daily briefings, and ensuring visual merchandising and stock control are up to standard. A genuine passion for the brand helps you motivate others and flourish in retail.