Retail Supervisor (20 hrs)

TN United Kingdom; Watford; On-site; GBP 60,000 - 80,000; Part time

Job summary

An established industry player is looking for a Retail Supervisor to join their vibrant team in Watford. This part-time role offers an exciting opportunity to lead a dedicated team and enhance the shopping experience for customers. You'll be responsible for supervising store operations, providing exceptional customer service, and driving sales performance. Ideal candidates will thrive in a fast-paced environment and possess strong leadership skills. If you're passionate about retail and eager to make a difference, this position is perfect for you!

Qualifications

• Previous supervisory experience in a retail environment.
• Ability to motivate and coach team members effectively.

Responsibilities

• Lead and supervise the store team in the absence of the Store Manager.
• Provide excellent customer service and maintain strong product knowledge.
• Assist management in achieving sales targets and KPIs.

Skills

Customer Service

Team Leadership

Communication Skills

Sales Promotion

Cash Handling

Job description

Job Title: Retail Supervisor

Purpose: Deichmann is seeking an enthusiastic and passionate Retail Supervisor to join our team at the Watford store. You will support the store management team and deliver an exceptional shopping experience to our customers.

Salary: Up to £13.71 per hour + non-contractual, hourly sales commission.

Position Details: This is a part-time, permanent role, contracted for 20 hours per week. Ideal candidates will have energy, drive, and passion for working in a fast-paced, customer-facing retail environment.

Key Responsibilities:

1. Lead and supervise the store team in the absence of the Store Manager.
2. Open & close the store, including cashing up and completing associated administrative duties.
3. Provide excellent customer service and maintain strong product knowledge.
4. Promote and recommend products to increase sales.
5. Assist management in achieving sales targets and KPIs.
6. Support team members as needed.
7. Ensure the store is correctly merchandised with attractive displays.
8. Process stock deliveries and store transfers.
9. Handle customer queries and complaints.

Personal Characteristics:

• Ability to follow management instructions for additional tasks.
• Previous supervisory experience, including cashing up and banking.
• Self-motivated with a positive attitude.
• Ability to motivate, coach, and work with a team.
• Strong communication and interpersonal skills.
• Willingness to serve all customers.
• Drive to exceed performance targets.
• Methodical in completing daily tasks, including stock management.
• High attention to detail.
• Capable of working independently and as part of a diverse team.
• Flexible to work any day from Monday to Sunday, totaling 20 hours per week.