Retail Supervisor

Screwfix Direct Ltd; Winsford; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading retail company is seeking a Full-time Retail Supervisor for their Winsford branch. The role involves customer assistance, team leadership, and participation in training programs. With excellent benefits and a focus on work-life balance, this position offers a promising career path in retail.

Benefits

Cycle to work scheme

High street shopping discounts

Share plans

Health and wellbeing support

Pension and life cover

Long service awards

Family leave

Mental health support

Learning opportunities

Qualifications

• Passion for retail and customer service.
• Ability to work flexible hours including weekends.
• Experience in a retail environment is beneficial.

Responsibilities

• Assist customers and lead by example.
• Work in both customer-facing and warehouse roles.
• Participate in training programs for career development.

Skills

Customer Service

Leadership

Flexibility

Job description

Are you passionate about retail and looking for a new challenge? We are hiring a Full-time Retail Supervisor for our Winsford Screwfix branch.

This role requires full flexibility on both weekdays and weekends.

You’ll be a vital part of the team, getting involved and leading by example. Whether assisting customers at the front or working in the warehouse, your focus is always on the customer. With excellent training programs and varied shift patterns supporting a healthy work-life balance, you’ll be on the right track for a promising career with us!

Opening hours:

• Monday - Friday (7am to 8pm)
• Saturday (7am to 6pm)
• Sunday (9am to 4pm)

Benefits and Perks

• Cycle to work: Enjoy savings of up to 25-39% on bikes and accessories through the Cycle to Work Scheme.
• High street shopping discounts: Save money at Screwfix, B&Q, and other major retailers.
• Share plans: Become a Kingfisher shareholder with various schemes.
• Health and wellbeing: 20% off Nuffield Gym memberships, mental health resources, and more.
• Pension and life cover: Contribute to our pension plan with up to 14% employer contribution and up to 4x salary life cover.
• Additional benefits: Long service awards, family leave, mental health support, and learning opportunities.

Training and Development

We offer structured training programs such as:

• First Steps to Management – a 16-week program for Service Assistants aiming for management roles.
• Power Up to Trade+ – a 12-15 month apprenticeship for aspiring Trade+ Sales Supervisors.
• Trade Up to Branch Manager – a 15-month program culminating in a Level 4 Retail Manager Apprenticeship.
• Learning for Life – opportunities to develop wider life skills and support for Maths and English coaching.

Employee Experience and Culture

We promote an inclusive culture where everyone is celebrated for who they are. Our Employee Inclusion Network, 'Us', fosters diversity, inclusion, and a sense of community.

Application Process

Applying online is straightforward: fill in your details, upload your CV, and complete a Situational Judgement Test if applying for a Service Assistant role. We encourage you to learn about us by visiting our careers page and local store.

Interview and Offer

Interviews involve competency questions and a discussion about your experience and knowledge of Screwfix. They may be conducted via phone or video chat, with a subsequent store visit. If successful, we will extend an offer and complete pre-employment checks.