Retail Supervisor

Travis Perkins plc; High Wycombe; On-site; GBP 22,000 - 30,000; Full time

Job summary

Join a forward-thinking retail company as a Retail Supervisor in High Wycombe, where your passion and hard work will be recognized. This role goes beyond typical retail duties; you'll be the face of the store, ensuring customers leave satisfied. With a focus on teamwork and a positive atmosphere, you'll help create a fun working environment while developing your skills through comprehensive training programs. Enjoy a range of benefits including generous holidays, a pension scheme, and discounts across various retailers. This is your chance to grow with an expanding company that values your contributions.

Benefits

22 days’ holidays + Bank Holidays

Company pension scheme

Bonus scheme

Cycle to work scheme

20% discounts across all Travis Perkins companies

Financial education and support

Recognition awards

Discounts at over 1000 retailers

Family-friendly policies

Qualifications

• No retail experience necessary; focus on delivering great service.
• Willing to pitch in and get hands dirty.

Responsibilities

• Support the Store Manager and motivate the team.
• Check and unpack deliveries, stock shelves, and clean the branch.
• Provide excellent customer experiences with a positive attitude.

Skills

Customer Service

Teamwork

Reliability

Positive Attitude

Job description

What you'll do

Retail Supervisor in High Wycombe

35 hours per week

At Toolstation, we’re not just interested in what you can bring to us today. We’re also interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow.

You'll be the face of Toolstation, making a fantastic first impression, building long-lasting relationships, and going above and beyond to make our customers happy. This isn’t your average retail role. It’s much more than just a store job. As a retail supervisor, you’ll serve customers, support the Store Manager, check deliveries, pick items from the warehouse, and stock shelves. It can be hot in the summer and cold in the winter. But if you take pride in your work and your team’s work, our customers will notice and appreciate us all the more for it.

Day-to-day

1. Supporting: Standing in for the Store Manager when needed, motivating and engaging the team, and coaching team members to grow sales and achieve targets.
2. Mucking in: Checking and unpacking deliveries, stocking shelves, cleaning the branch, and assembling orders.
3. Delivering great service: Providing excellent customer experiences with a positive attitude, and coaching the team to do the same.
4. Building relationships: Asking questions to understand customer needs and ensuring they leave satisfied and with everything they need for their jobs.
5. Creating a fun working environment: Maintaining product availability and branch standards while ensuring the branch is a place everyone enjoys coming to work.

What you'll bring

• Hard work and passion: No retail experience necessary; focus on delivering great service, and we will train you.
• A love of teamwork: Willing to pitch in and get hands dirty.
• A positive attitude: Ensuring customers have a great experience.
• Reliability: Being dependable, flexible, and positive.
• Be yourself: Bring your whole personality to work and let it shine.

What you'll get

You’ll have opportunities to be yourself, develop your potential, and advance your career within retail or other areas of the Travis Perkins Group. We support your growth with training and development, including access to our Toolstation Academy programs.

Plus, enjoy some of the best benefits in retail:

• 22 days’ holidays + Bank Holidays
• Company pension scheme and life assurance
• Bonus scheme
• Cycle to work scheme
• Save and buy as you earn
• 20% discounts across all Travis Perkins companies
• Financial education and support
• Recognition awards
• Discounts at over 1000 retailers
• Family-friendly policies for maternity, paternity, adoption, and surrogacy

Toolstation. The story so far.

We’re one of Britain’s fastest-growing multi-channel retailers of tools, accessories, and building supplies, part of Travis Perkins plc. Our store expansion and diverse group offer opportunities for ambitious individuals eager to grow with us.

To apply

Interested? Learn more at www.toolstationjobs.com or simply click 'Apply'.

We are committed to equal opportunity employment and do not discriminate based on gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.