Retail Supervisor

Deichmann; Cwmbran; On-site; GBP 15,000 - 18,000; Part time

Benefits offered by this job

Competitive hourly rate

Commission (non-contractual)

Job summary

Deichmann is hiring a Retail Supervisor for a part-time 20-hour-per-week role on a store floor in the United Kingdom. The ideal candidate will have prior retail supervisory experience, strong customer service skills and the ability to lead a team on a fast-paced shop floor.

You will open/close the store, manage cash and perform administrative duties, maintain stock and displays, and assist in driving sales and KPIs. Competitive hourly rate up to £13.91 plus commission.

Qualifications

• Previous supervisory experience in retail.
• Strong customer service skills.
• Cash handling and banking experience.

Responsibilities

• Lead and supervise the store team in the absence of the Store Manager.
• Open & close the store, including cashing up and associated admin duties.
• Promote products and provide excellent product knowledge to customers.
• Assist management in achieving store sales targets and KPI's.
• Ensure the store is well merchandised with inviting displays.
• Process stock deliveries and store transfers.

Skills

Team leadership

Customer service

Cash handling

Stock management

Merchandising

Communication

Retail sales

Supervisory experience

Job description

You will have previous retail experience and ideally will have worked as a supervisor previously. Key activities:

• Lead and supervise the store team in the absence of the Store Manager.
• Open & close the store, including cashing up and completion of associated administrative duties.
• Offer excellent levels of customer service and have a strong product knowledge.
• Lead by example, by recommending and promoting complimentary products with each sale.
• Assisting management in leading the team, to achieve store sales targets and KPI's.
• Support team members as and when required.
• Ensure that the store is correctly merchandised, product displays are refreshed and inviting to the customer.
• Process stock deliveries and store transfers.
• Deal with customer queries and complaints.
  You will have a positive attitude towards providing exceptional customer service, the ability to lead a team, the stamina to work on a fast-paced shop floor and the capacity to work calmly under pressure., Previous supervisory experience including cashing up and banking.
• Self-motivated, with a positive, can do attitude.
• Ability to supervise, motivate, coach and work with a team.
• Strong interpersonal and communication skills.
• Willingness to approach and serve all customers.
• The drive to exceed monthly performance targets.
• Methodical approach to completing daily tasks - including stock SKU management.
• High levels of attention to detail.
• The ability to work both individually and as part of a diverse team.
• The commitment to work 20 hours per week and the flexibility to work any day (Monday - Sunday).
  You will be offered a competitive hourly rate of up to £13.91 per hour + non contractual, hourly sales commission.

At Deichmann, our Retail Supervisors play a vital role in supporting the store management team and deliver an exceptional shopping experience to our customers. In return for your hard work, you will be offered fantastic opportunities for you to be able to grow and develop within your retail career. This is a part time, permanent position and you will be contracted to work 20 hours per week. Ideal candidate: If you have energy, drive and passion to work in a fast paced, customer facing, retail environment, this is the role for you!, Salary/Pay: up to £13.91 per hour + non contractual, hourly sales commission.