Retail Store Pro: Customer Experience & Sales

JDSports; Belfast City District; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Staff discount

Personal development opportunities

Job summary

JD Sports in Belfast is seeking a Store Colleague to deliver outstanding customer experience on the shop floor, greet customers confidently, replenish stock, and maintain high presentation standards. You will work as part of a supportive team, use store systems to process transactions, and help with deliveries and daily shop operations while upholding health and safety policies.

The role offers a dynamic retail environment with progression opportunities and staff discounts across JD Group

Qualifications

• Ability to adapt approach and communication style to different people and situations.
• Ability to engage positively with customers and colleagues.
• Good organisational skills and the ability to manage tasks effectively.

Responsibilities

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Responsible for achieving team sales objectives by identifying customer needs, recommending suitable products, and promoting complementary items.
• Maintaining high standards of customer service.
• Maintain high standards of presentation across the shop floor, ensuring fixtures, displays, and stock areas are clean, organised, and well maintained.
• Replenish stock and ensure products are available and correctly displayed in line with company standards.
• Complete operational tasks including processing transactions, cash handling, stock processing, and preparing deliveries.
• Use in-store technology and systems to support customer enquiries and daily store operations.
• Follow company policies, procedures, and health and safety requirements at all times.
• Work collaboratively with colleagues to support the effective day-to-day running of the store.
• Support with additional duties and tasks, as reasonably required.

Skills

Customer engagement

Teamwork

Organisational skills

Flexibility

Learning mindset

Job description

JD Sports in Belfast is seeking a Store Colleague to deliver outstanding customer experience on the shop floor, greet customers confidently, replenish stock, and maintain high presentation standards. You will work as part of a supportive team, use store systems to process transactions, and help with deliveries and daily shop operations while upholding health and safety policies.

The role offers a dynamic retail environment with progression opportunities and staff discounts across JD Group