Retail Store Manager (Truro Shop)

Cancer Research UK (CRUK); Street; On-site; GBP 26,000 - 31,000; Full time

Job summary

A leading charity organization is seeking a Retail Store Manager for their Truro Shop. The role involves leading a diverse team, managing store operations, and engaging with the local community to meet sales and fundraising targets. The ideal candidate will be target-driven, possess excellent customer service skills, and have commercial awareness in high street fashion retail. This is a full-time, permanent position offering a competitive salary and benefits.

Benefits

Retirement Plan

Leave Allowance

Discounts

Gym Membership

Wellbeing Support

Qualifications

• Experience managing and inspiring a diverse team.
• Ability to multi-task in a lively environment.

Responsibilities

• Lead and develop a diverse team of staff and volunteers.
• Manage the commercial aspects of the store including merchandising.
• Ensure compliance with health and safety and HR policies.

Skills

Target-driven

Customer Service

Commercial Awareness

Adaptability

Job description

Join to apply for the Retail Store Manager (Truro Shop) role at Cancer Research UK (CRUK)

Position Overview

£26,259 - £30,804 plus benefits

Reports to: Area manager

Department: Trading

Contract: Permanent

Hours: Full time 37.5 hours per week

Location: Truro Shop

Closing date: 18th May 2025 23:55 (may close earlier)

Note: You must be eligible to work in the UK; visa sponsorship is not available.

About Us

Cancer Research UK exists to beat cancer. We are dedicated professionals working daily to make a difference. We are seeking a motivated store manager to lead our trading team, acting as an ambassador for our cause and motivating your team to meet sales and fundraising targets. Your store will serve as a community hub, showcasing our work and engaging supporters.

Key Responsibilities

1. Lead, inspire, and develop a diverse team of staff and volunteers, including recruitment and retention.
2. Manage the commercial aspects of the store, including merchandising, stock, standards, layout, and sales.
3. Provide excellent customer and supporter service by leading through example.
4. Maximise profit through cost control and sales strategies.
5. Build relationships within the local community and with colleagues.
6. Organise and run creative fundraising events to meet targets.
7. Ensure compliance with health and safety, safeguarding, security, and HR policies.
8. Note: Role involves manual handling and physical activity.

Candidate Profile

• Experience managing and inspiring a diverse team.
• Target-driven with the ability to motivate others.
• Ability to multi-task in a lively environment.
• Understanding of excellent customer service.
• Commercial awareness and knowledge of high street fashion retail.
• Adaptability and independence.
• Awareness of item value and pricing.
• Flexibility to work on a rota basis, respecting work-life balance.

Benefits & Development

We offer a competitive salary, benefits including a retirement plan, leave allowance, discounts, gym membership, and wellbeing support from the Retail Trust. You will also undergo 4 weeks of training at a designated shop.

Application Process

We value equality, diversity, and inclusion. Please complete the online application form's work history section; CVs are required but reviewed only after interview invitation. An offer is subject to a satisfactory DBS check.

For more info, contact [e-mail] or visit our website. Follow us on social media for updates. We encourage applications from all backgrounds, especially underrepresented groups. Please inform us of any adjustments needed during the process.

Note: Candidates must be 18 or older for safety and safeguarding reasons.