Retail Store Manager – Lead & Inspire with Commission

Poltronesofà S.p.A.; Ipswich; On-site; GBP 37,000 - 50,000; Full time

Benefits offered by this job

Car allowance

33 days holidays

Employee benefits platform

Colleague discount

Career progression

Enhanced parental leave

Employee Assistance Programme

Virtual GP

Salary finance

Pension scheme

Death in service

Life assurance

Health insurance

Job summary

Poltronesofà S.p.A. is seeking a Store Manager in Ipswich to lead the day-to-day operation, coach and develop the sales team and ensure first class customer service for every guest.

You will manage rotas, holidays and sickness, drive targets and budgets, and create a welcoming showroom environment. The role offers a competitive salary from £37,000 to £50,000 per year with commission and extensive benefits.

Qualifications

• Experience leading and developing a team in a sales-driven environment.
• People-focused with ability to inspire your team to deliver results.
• Organised with excellent attention to detail.
• Excellent communication and interpersonal skills.
• Strong customer focus with passion for delivering first-class service.
• Team player with flexible shift patterns.
• Willingness to travel as required.
• Strong work ethic, resilient, self-starter.

Responsibilities

• Manage day-to-day operation of the store.
• Motivate, coach and support the sales team to hit targets.
• Create an environment where every team member is valued and supported to perform at their best.
• Manage sales budgets and delivery targets.
• Manage rotas, holidays and sickness.
• Ensure excellent customer service throughout the store.
• Deal with customer queries and complaints.
• Ensure showrooms are warm, friendly, safe environments.
• Recruit, train and develop your team.
• Review and manage your team's performance.
• Complying with all Health & Safety policies and legislation.

Skills

Team leadership

People skills

Attention to detail

Communication skills

Customer service

Team player

Shift flexibility

Travel ability

Work ethic

Job description

Poltronesofà S.p.A. is seeking a Store Manager in Ipswich to lead the day-to-day operation, coach and develop the sales team and ensure first class customer service for every guest.

You will manage rotas, holidays and sickness, drive targets and budgets, and create a welcoming showroom environment. The role offers a competitive salary from £37,000 to £50,000 per year with commission and extensive benefits.