Retail Store Manager

扰; Norwich; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in retail seeks a Store Manager to oversee team operations and ensure customer satisfaction. The role involves leading a diverse team, enhancing store performance, and maintaining safety standards. Ideal candidates should possess strong leadership skills and a commitment to customer service.

Benefits

Management bonus (up to 14.25% of annual salary)

Flexible hours

Career progression

Paid holiday

25% discount on in store goods

Access to the Retail Trust

Wellbeing benefits

Shopping and leisure discounts

Free barista style hot drinks

Pension scheme

Qualifications

• Experienced people leader capable of leading a diverse team.
• Ability to prioritize effectively in day-to-day operations.

Responsibilities

• Lead the team and manage all aspects of store operations.
• Ensure compliance with safety and food policies.
• Maximize financial performance and store efficiency.

Skills

Leadership

Customer Experience

Team Development

Job description

Store manager

About bp retail

We want to be the first choice for our customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.

What You Get

• Management bonus (up to 14.25% of annual salary)
• Flexible hours
• Career progression
• Paid holiday
• 25% discount on in store goods *exclusions apply
• Access to the Retail Trust (24/ 7 online GP, financial and wellbeing services)
• Wellbeing benefits (Headspace app, Thrive and Employee Assistance Programme)
• Shopping and leisure discounts
• Free barista style hot drinks
• Family leave
• Competitive pay rates
• Pension scheme
• Share save scheme
• Find out more about our benefits here
  
  

What we are we looking for in a Store Manager

An experienced people leader who can lead a diverse team to deliver a high-quality customer experience while keeping safety as a number one priority. A manager who has strong leadership qualities they will use to grow and coach their team, whilst demonstrating bp’s beliefs. The ability to prioritise effectively in the day to day running of the store and maximise the value of the various products and services on offer.

What You Are Responsible For

As a Store Manager, you will be responsible for leading the team and all aspects of the Forecourt and Store operations including our Wild Bean Café.

• Ensure that the store operates safely and legally in accordance with bp’s HSSE, food safety and compliance policies and procedures
• Lead and develop the store team to deliver customer and operational excellence and identify opportunities for growth
• Maximise the financial performance and all of the KPI’s of the store through store efficiency and productivity
• Carry out all people related tasks for the store team, including engagement, development, training and recruitment.
  
  

How to apply – simply click on apply and have an up-to-date CV ready!

You can find out more about bp retail here.