Retail Store Manager

Cotton Traders; Newbury; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading clothing retailer is seeking a Retail Store Manager for their Newbury store. The role involves leading a team, achieving sales targets, and delivering exceptional customer service. Successful candidates will have a passion for retail and demonstrate strong leadership skills. Benefits include 25 days holiday and a generous clothing allowance.

Benefits

25 days holiday from day one, rising to 30 days with service

Very generous clothing allowance

Employee discount for you and your family

Qualifications

• Proven track record of leadership in retail.
• Passion for customer service and sales.
• Competent with computers and technology.

Responsibilities

• Leading a team and managing store operations.
• Recruiting and training employees.
• Setting goals and driving KPIs.

Skills

Leadership

Customer Service

Flexibility

Operational Excellence

Communication

Job description

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As a multi-channel retailer and now in our third decade on the high street, we are seeking a Retail Store Manager to join our Newbury store.

Our store Is located in Hilliers Garden Centre, Priors Court Road, RG18 9TG

Who are Cotton Traders?

CT for short, we are a clothing retailer and established in 1987 by England rugby captains and legends Fran Cotton and Steve Smith. Supported by a growing online and offline (catalogue) presence, we have 80 stores nationwide in England, Scotland and Wales and employ 800 people across the country. We have an ambitious 5-year plan to grow the business across all touch points and we can only do this with the best people around us.

From humble beginnings but with great belief and dedication from our people, we’ve grown CT from the ground up starting with a single shop and growing into the well-known, nationwide, trusted high street retailer we are today.

What’s in the role and what are we looking for?

We are recruiting for an enthusiastic and driven Retail Store Manager to work 40 hours per week. You’ll be responsible for the store and everything that it entails – sales, service, targets. Most importantly, you’ll be a leader. A leader of people and a leader in the current and challenging world of retailing. You’ll have bundles of passion and energy in driving a small team forward; you’ll epitomise our standards of customer service and you’ll put smiles on people’s faces – customers and staff.

Traditionally, our Store Managers are responsible for:-

• Leading by example
• Recruiting and training new employees
• Merchandising the store in line with our brand guidance
• Managing store stockrooms, ensuring effective replenishment and stock control
• Completing rotas for your people
• Setting goals, achieving targets, and driving KPIs
• Striving for operational excellence

Key skills and behaviours that we look for: -

• Passionate about retail/customer service
• Proven track record of leadership
• Seeks positive outcomes
• Open to change and challenge
• Flexibility
• Strives for excellence and seeks to improve & innovate
• Competent with computers and willing to engage with technology
• Kind with morally sound values

What’s on offer?

We are protective and proud in equal measure of our culture and suggest you take a look at our values on our website to gain a better understanding of life at CT. Once you’re part of the team, you’ll be rewarded with, alongside other things: -

• 25 days holiday from day one, rising to 30 days with service, plus bank holidays
• Very generous clothing allowance
• Employee discount for you and your family