Retail Store Manager

Company Shop Group; Leicester Forest East; On-site; GBP 48,000 - 62,000; Full time

Benefits offered by this job

Free Company Shop membership for you +

10 x nominees for family membership

Colleague discount 10%

Doctor care Anywhere

Annual Flu Injections

Contributory pension

On-site parking

Cycle to work

Eye tests

Holiday purchase scheme

Life Assurance

Plus family-friendly benefits

Job summary

Company Shop Group is recruiting a Store Manager for the Leicester Superstore. You will lead a team to deliver exceptional customer service, manage merchandise and stock availability, and drive sales. The role reports to the Regional Manager and requires a hands-on, proactive leader who can coach others to achieve targets.

You will oversee store operations, ensure standards, manage performance, and contribute to the store’s financial success in a fast-paced retail environment.

Qualifications

• Experience leading store teams to achieve sales and KPI targets.
• Strong leadership, coaching and people development skills.
• Excellent commercial awareness and ability to translate decisions into performance.

Responsibilities

• Lead and manage store team to deliver outstanding customer service and store standards.
• Drive sales through merchandising, product availability and coaching of colleagues.
• Monitor KPIs, analyse performance, and implement improvements with the store management team.
• Report to Regional Manager on store performance and operations.

Skills

Store management

Leadership

Commercial awareness

Team motivation

Planning & organisation

Education

Food Safety Level 2

Job description

Retail Store Manager-Leicester Superstore

Location: Company Shop, 50 Wembley Road, Leicester LE3 1UT

Hours: 40 hours per week, the successful candidate will need to be fully flexible to work 5 out of 7 days, between 6am and 10pm, to support the store operating hours.

Salary: £53'000 per annum with inviteto earn an annual bonus of up to 15%, linked to company performance and profits.

About Us

Company Shop Group (CSG), part of Biffa are the largest commercial redistributor of surplus food and household products in the UK. We enable some of the biggest retailers, manufacturers, food service and logistics providers to unlock value from surplus stock, which may have otherwise gone to waste. The surplus we handle is redistributed through our Company Shop stores and our award-winning social enterprise Community Shop where we build stronger individuals and more confident communities. Working with our partners, we deliver an incredible impact and we're proud to be a good business doing good.

We believe different ideas, perspective and backgrounds are key to developing a creative and effective working environment which is why you’ll find us championing diversity and equality at every turn.

Requirements

About the Role

Due to internal promotion, Company Shop are looking for a Store Manager to join and lead our team at our Superstore in Leicester.

We are looking for an individual who can lead and inspire a team to the highest standards and the successful candidate will work closely with the wider store management team to lead and manage colleagues across the store.

We are looking for an experienced Store Manager who will strive to deliver a fantastic service to our members, putting customers at the heart of everything we do.

The role will be responsible for driving sales through excellent merchandising and product availability by driving performance of colleagues through effective coaching.

We are looking for an individual who has experience of achieving and delivering agreed KPI’s and targets in a retail environment and who can identify and drive improvements across the store as necessary.

The successful candidate will report to the Regional Manager and will be accountable for store sales and standards which will lead to the delivery of outstanding operational and financial performance.

Who we are looking for:

• Previous experience of operating at Store Manager level in a similar role
• Excellent commercial awareness and the ability to understand the impact of decisions on performance
• Ability to produce pro‑active plans that help support business and team objectives
• Proven leadership experience with drive and enthusiasm to deliver result and the ability to motivate and coach others
• An individual who will be hands on, with the ability to gain credibility and trust
• Ability to plan, prioritise and organise workloads, according to the overall objectives and strategy for the operation
• Food Safety - Level 2 required, Level 3 is desirable
• Capability to work under pressure and be able to multi task across different priorities
• Experience in colleague management, such as managing absence and conduct issues
• Experience in colleague development, through using performance review processes and people development plans with the ability to recognise and celebrate success
• Fully flexible
• Have an open and honest and positive attitude
• A strong desire to deliver results and be the best
• Ensure that brand integrity is maintained

Benefits

What's in it for you:

• Free membership to Company Shop for you and 10 x nominees.
• 10% CSG colleague discount
• Doctor care Anywhere
• Annual Flu Injections, high street & leisure vouchers, and on‑site Parking.
• Subsidised staff Canteen, Free Tea & Coffee, and Free Fruit Friday!
• Employee Assistance Programme – Grocery Aid.
• Eligible for Costco membership, Cycle 2 Work, Skoup skip hire, too good to go bags
• Medicash
• Simply Health Dental Plan
• Eye tests
• Contributory pension scheme with Life Assurance.
• Octopus EV Scheme
• Holiday purchase scheme
• Charitable giving
• PLUS Family friendly benefits.