Retail Store Manager

Dreams Ltd; Dumfries; On-site; GBP 34,000; Full time

Job summary

An established industry player in the bed retail sector is seeking a passionate Retail Manager to lead their team in Dumfries. This exciting role involves driving team engagement and maximizing sales opportunities while ensuring exceptional customer service. With a focus on personal development, the company offers numerous progression opportunities and a supportive environment. You'll be at the forefront of creating a positive atmosphere where both customers and colleagues feel valued. If you're ready to make a difference in a fun and friendly setting, this could be the perfect role for you.

Benefits

Competitive Salary

Uncapped Commission

Colleague Discounts

Buy-in Schemes

Wellness Hub

Enhanced Maternity & Paternity Pay

Qualifications

• Experience in retail management and team leadership.
• Strong ability to drive sales and enhance customer satisfaction.

Responsibilities

• Manage and motivate a retail team to achieve sales targets.
• Ensure high levels of customer satisfaction and store standards.

Skills

Team Management

Sales Strategy

Customer Service

Coaching and Training

Job description

About us:
At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, we`d like to make work a special place to be too. We`re the UK`s most loved bed retailer, so it`s important our people feel the love as well.
Together we`ve been making bedtimes better since 1985, with no signs of hitting the snooze button. We`re owned by the world`s largest bedding provider, Tempur Sealy, and sell 14,000 mattresses, bases and headboards every single week. Now that`s a lot of Zzzs.
With over 200 stores nationwide, you`ll lead a team of sleep-savvy Bed Experts in a fun and friendly environment where every dreamer makes a difference. So if you`re bonkers about bed, silly for siestas and keen on your kip, Dreams could be the perfect place for you.
Dreams. Love your job.

In your dream role, you`ll receive:
- Competitive salary: £34,000 on target earnings
- Commission: Our uncapped commission scheme recognises the hard work and dedication of our superstar dreamers, with peak incentives to help you rack up the rewards.
- Discounts: Amazing colleague discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping.
- Buy-in schemes: You`ll have the opportunity to buy extra holiday, private healthcare, or savings and loans.
- Progression: No matter where your dreams take you, we`ll support your development with the opportunity to progress into different business areas as your experience grows, Whether it`s a bitesize course on our Beducation learning platform or face-to-face training from our L&D team, there are heaps of ways to keep your skills sharp at Dreams.
- Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services and access to counselling.
- New in 2024 - enhanced maternity & paternity pay
The job:
Managing our Retail team in Dumfries, you will be responsible for driving team engagement whilst maximising all sales opportunities.
At Dreams, we are passionate about our people, so customers and colleagues are our top priority. Through your exceptional leadership, your team will make sure every customer finds their perfect bed.
Ready to skip the snooze button and get stuck in? Here`s a taste of what you`ll be doing day-to-day
- Managing and motivating your team to increase sales and ensure the highest level of customer satisfaction.
- Driving a positive environment within your store, ensuring you and your team are regularly involved in business initiatives, sharing best practice and having fun.
- Proactively leading your team to achieve set goals, expectations and targets through effective coaching and training.
- Motivating and inspiring all of our valued dreamers.
- Managing the store rota to ensure we have the right people working at the right times.
- Walking the floor regularly, ensuring store standards are consistently high so every customer has an exceptional experience.