Retail Store Manager

Vision Ireland; Derry/Londonderry; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Educational sponsorship

Employee Assistance Programme

Store performance bonus

Learning and development opportunities

Job summary

Vision Ireland seeks a Store Manager to lead the ForSight Derry store on a fixed-term contract to cover maternity leave, driving turnover and revenue while supervising financial KPIs, wages, shrinkage, and ensuring customer service standards.

You will recruit and develop staff and volunteers, build strong relationships with the local community and the network of stores, and lead the team to achieve store targets with a customer-first approach.

Qualifications

• Retail supervisory experience.
• Customer-focused with a drive for meeting sales targets.
• Team building and motivational skills.
• Creativity and innovation.
• Integrity and trust.
• Time management and organisational skills.
• Flexible approach to working hours to meet business needs.
• Fluency in English.
• Prior fashion-based retail experience.

Responsibilities

• Meet and exceed ongoing retail store sales targets.
• Ensure visual merchandising standards are attractive and in line with weekly changes.
• Recruitment and development of staff, volunteers, and social activation scheme employees.
• Ensure adequate staffing cover to meet business needs and trading periods.
• Maintain high store cleanliness, presentation, and professional appearance.
• Manage donated goods presentation, pricing, and stock rotation.
• Oversee inventory and security of equipment and fittings.
• Lead and support store and community fundraising events.
• Promote Vision Ireland brand through local channels within budget.

Skills

Retail leadership

Customer focus

Team motivation

English fluency

Education

Relevant third level qualification

Job description

Location: On site / Derry/Londonderry, Londonderry, UK

job type: Fixed term / Full-time

Sector and subsector: Retail | Management

Salary: Competitive salary

Job Title: Retail Store Manager

Contract Type: Fixed-Term Contract to cover maternity leave

Work schedule: 37.5 hours per week

Would you like to work with one of Ireland’s leading Charity Retailers that makes a real difference in your local community? Our extensive Retail Operation of 130+ nationwide Stores provide support and critical funds to meet the essential services of the 55,000 sight loss client users across the island of Ireland.

As Store Manager you will be responsible for a strong team tasked with driving both turnover and revenues in our ForSight Derry Store. You will be tasked with supervising financial KPIs, including sales, wages and shrinkage, together with customer service/feedback, internal audits, standards and compliance.

The ideal applicant will love to work with a diverse team, have a passion for retail, coaching and developing those around you. The success of the store is based on becoming a part of the local community and its ability to build excellent relationships with the in-store team, it’s local surrounding area and network of stores.

If you have experience in a retail supervisory role, can clearly demonstrate a motivational leadership style, deliver excellent store standard, and exceed store targets than this may be the perfect career path for you.

• Meet and exceed ongoing retail store sales targets.
• Ensure that all visual merchandising standards are attractive and in line with weekly changes in accordance with celebratory and promotional events.
• Recruitment and development of all staff, volunteers, and social activation scheme employees to enhance a positive collegial atmosphere with particular attention to customer service.
• Ensure adequate staffing cover at all times to meet the needs of the business and daily / weekly trading periods.
• Ensure that all goods offered for sale are of excellent quality and that the store is kept clean and professional in appearance at all times.
• Undertake responsibility for all donated goods and ensure proper presentation when displayed on the shop floor, to include pricing, ticketing, cleaning, ironing, and stock rotation.
• Manage the shop accounting procedures including banking, till receipts, transactions and cash handling procedures are adhered to at all times.
• Full responsibility for inventory and security of all equipment and fittings on the shop floor and extended premises.
• Take an active lead and support for all on-going store and community-based fundraising events.
• Promotion of the Vision Ireland brand through a variety of local channels in a cost-effective manner whilst ensuring communications are in keeping with brand standards.
• Responsibility for all health and safety in accordance with statutory obligations to include training, adherence to fire procedures and maintenance of all safety and first aid equipment.

Benefits of working with ForSight:

• Full time, permanent contracts with ample opportunities for career progression across a large nationwide network of retail stores.
• Competitive salary and annual leave.
• Store management performance bonus.
• Educational sponsorship assistance and support.
• Employee Assistant Programme
• Company-wide learning and development opportunities.

This job description is not exhaustive and may be reviewed in line with the business needs and any other reasonable requests at the discretion of ForSight management.

Selection Criteria:

Mandatory:

• Retail supervisory experience.
• Customer focused with a drive for meeting sales targets.
• Team building and motivational skills.
• Creativity and innovation.
• Integrity and trust.
• Time management and organisational skills.
• Flexible approach to working hours to meet the needs of the business.
• Fluency in English.
• Relevant third level qualification.
• Prior fashion-based retail experience.

Vision Ireland is an equal opportunities employer.

Equality, Diversity, and Inclusion:

Vision Ireland is committed to creating an inclusive environment where diversity is celebrated, and everyone is afforded equality of opportunity. It is our policy to recognise people as a key resource required for successful attainment of the organisation’s mission. In support of this, it is important to remember that differences between people, whether devised from their different backgrounds and personalities, cultures and/or their different abilities, can be a source of strength to the organisation.

Vision Ireland is also committed to providing reasonable accommodation for a person with a disability, whether they are an applicant for employment or an employee requiring special facilities.

Vision Ireland reserves the right to close this competition prior to the closing date outlined should a high volume of suitable applications be received.

Additional information:

Vision Ireland trading as ForSight Ltd reserve the right to close this competition earlier than the stated closing date should sufficient applications be received.