Retail Store Associate: Delight Customers & Drive Sales

JD GROUP; Pudsey; On-site; GBP 18,000 - 22,000; Full time

Job summary

JD GROUP in the United Kingdom is seeking a Store Colleague to deliver a welcoming shopping experience, assist customers with product information, and help keep displays sharp. You’ll replenish stock, handle transactions, and participate in a busy, friendly team.

We value a positive attitude, good organisation, and a willingness to learn. This role offers practical skills, teamwork, and a foundation for progression within a dynamic retail environment.

Qualifications

• Ability to adapt approach and communication style to different people.
• Engage positively with customers and colleagues.
• Good organisational skills and the ability to manage tasks effectively.
• Ability to work collaboratively.
• Willingness to learn new skills and follow company processes.

Responsibilities

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Responsible for achieving team sales objectives by identifying customer needs, recommending suitable products, and promoting complementary items.
• Maintaining high standards of customer service.
• Maintain high standards of presentation across the shop floor, ensuring fixtures, displays, and stock areas are clean, organised, and well maintained.
• Replenish stock and ensure products are available and correctly displayed in line with company standards.
• Complete operational tasks including processing transactions, cash handling, stock processing, and preparing deliveries.
• Use in-store technology and systems to support customer enquiries and daily store operations.
• Follow company policies, procedures, and health and safety requirements at all times.
• Work collaboratively with colleagues to support the effective day-to-day running of the store.
• Support with additional duties and tasks, as reasonably required.

Skills

Customer service

Teamwork

Communication

Organisation

Learning

Job description

JD GROUP in the United Kingdom is seeking a Store Colleague to deliver a welcoming shopping experience, assist customers with product information, and help keep displays sharp. You’ll replenish stock, handle transactions, and participate in a busy, friendly team.

We value a positive attitude, good organisation, and a willingness to learn. This role offers practical skills, teamwork, and a foundation for progression within a dynamic retail environment.