Retail store assistant (with keyholder responsibility)

Cancer Research UK; Dunfermline; On-site; GBP 17,000 - 21,000; Part time

Benefits offered by this job

Benefits package

Retirement plan

Leave allowance

Discounts

Gym membership

Wellbeing support

Job summary

Cancer Research UK in Dunfermline is seeking a motivated Retail Store Assistant to join our Trading team on Sundays. This part-time role will involve taking keyholder responsibilities, overseeing the shop in operation, and supporting a diverse team of volunteers.

You will deliver excellent customer service, help achieve fundraising targets, and maintain shop standards while rotating with a friendly team. Excellent communication and adaptability are valued.

Qualifications

• Strong customer service skills and experience in a lively retail environment.
• Able to work independently and as part of a team.
• Good communication and relationship-building abilities.
• Flexible to rota-based working in Sunday-only shifts.

Responsibilities

• Oversee the shop on Sundays including keyholder duties.
• Support a team of volunteers to meet sales and fundraising targets.
• Review and process donated goods and new stock.
• Create ideas to generate new income under guidance.
• Ensure customer welcome and safeguarding standards.
• Handle manual handling and day-to-day physical tasks.

Skills

Customer service

Teamwork

Flexibility

Communication

Self-motivation

Job description

Sunday Assistant (Dunfermline, High St)

• locations: Dunfermline Shop (High Street)
• time type: Part time

Millions of bargain-hunters. Endless pre-loved items. One meaningful purpose.

Retail store assistant (with keyholder responsibility)

£12.71 per hour plus benefits

Reports to: Shop manager

Department: Trading

Contract: 12 months fixed term contract

Hours: 6– Sundays only

Location: Dunfermline, High St

Closing date: 4th October 2026 23:55

Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

At Cancer Research UK, we exist to beat cancer.

We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you.

We're looking for a motivated retail assistant to join Cancer Research UK's trading team. You'll be acting as an ambassador for Cancer Research UK and taking responsibility for the shop on a Sunday.

You'll also be surrounded by people who are as dedicated to beating cancer as you are.

What will I be doing?

• Overseeing the running of the shop on a Sunday. This includes taking keyholder responsibility (training provided) and supporting a talented and diverse team of volunteers.

• Assisting the wider shop team in achieving sales and fundraising targets.

• Reviewing and processing donated goods and new stock.

• Coming up with creative ideas to help generate new income, with guidance from the Shop Manager.

• Using your customer service skills to make sure our customers and supporters feel welcome and appreciated.

• Maintaining shop standards regarding safeguarding, compliance and health and safety.

• There will be a varied amount of manual handling and physical activity required within the day-to-day duties of the role.

What are you looking for?

• A working knowledge of what makes great customer service.

• Experience of working in a lively and vibrant environment.

• Adaptability in changing situations, including being able to work effectively independently and as part of a team.

• Commercial awareness.

• The ability to create relationships and communicate well.

• Flexibility, our retail teams cover the needs of their stores by working on a rota basis. Whilst a level of flexibility is needed to meet the needs of the business, we don't forget that you have a life outside of work too.

What will I gain?

We make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.

Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.

Our retail teams also have access to confidential wellbeing support from the Retail Trust.