Retail Store Assistant

Cancer Research UK; Newbury; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Substantial retirement plan

Flexible leave allowance

Discounts on travel to technology

Gym membership

Job summary

Cancer Research UK is seeking a motivated store assistant for our Newbury shop. You will help maintain shop standards, engage with the local community, and support fundraising events to meet targets.

The role involves keyholder responsibilities (training provided) and some manual handling as part of daily duties. A strong customer-service focus and the ability to work well in a team are essential.

Qualifications

• An understanding of what makes great customer service.
• Experience of working in a busy customer service environment.
• The ability to manage your own workload and work independently when required.
• The ability to work well in a team.
• Excellent communication skills.
• Flexibility, our retail teams cover the needs of their stores by working on a rota basis.

Responsibilities

• Assist with maintaining shop standards including visual presentation, safeguarding compliance and health and safety.
• Create relationships with your local community and Cancer Research UK colleagues.
• Support fundraising events for your store to achieve fundraising targets.
• Taking keyholder responsibility as required (training provided).
• There will be a varied amount of manual handling and physical activity required within the day-to-day duties of the role.

Skills

Customer service

Teamwork

Independence

Communication

Flexibility

Job description

Working as an integral part of the shop team to achieve ambitious sales and fundraising targets.

• Assisting with maintaining shop standards including visual presentation, safeguarding compliance and health and safety.
• Creating relationships with your local community and Cancer Research UK colleagues.
• Supporting fundraising events for your store to achieve fundraising targets.
• Taking keyholder responsibility as required (training provided).
• There will be a varied amount of manual handling and physical activity required within the day-to-day duties of the role.

Requirements

• An understanding of what makes great customer service.
• Experience of working in a busy customer service environment.
• The ability to manage your own workload and work independently when required.
• The ability to work well in a team.
• Excellent communication skills.
• Flexibility, our retail teams cover the needs of their stores by working on a rota basis. Whilst a level of flexibility is needed to meet the needs of the business, we don't forget that you have a life outside of work too.

Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

At Cancer Research UK, we exist to beat cancer.

We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you.

We're looking for a motivated store assistant to join Cancer Research UK's trading team. You'll be acting as an ambassador for Cancer Research UK. Your shop will be a place where your community gets to meet our people, understand our brand, and see some of the great things we do.

You’ll also be surrounded by people who are as dedicated to beating cancer as you are.

We make sure you are supported by a generous salary and benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.

• A substantial retirement plan.
• A generous and flexible leave allowance.
• Discounts on anything from travel to technology.
• Gym membership.
• And much more.

Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team.

Our retail teams also have access to confidential wellbeing support from the Retail Trust.

Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.