Retail Store Associate — Customer Experience & Trends

JD Sports Fashion; Canterbury; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Incremental Holiday Allowance

Staff Discount

Bike Discount Scheme

Discounted Gym Membership

Personal development opportunities

Apprenticeships & qualifications

Job summary

JD Sports Fashion is hiring a Store Colleague in a fast-paced retail environment. You will greet customers with energy, help them find products, and maintain high service and presentation standards on the shop floor.

You will support stock replenishment, operate the till, and follow safety and store guidelines while delivering an outstanding customer experience. Join a team that values energy, ideas, and personality.

Qualifications

• Customer-focused retail experience is preferred.
• Strong communication and interpersonal skills.
• Enjoys working as part of a team in a fast-paced environment.

Responsibilities

• Greet customers with confidence and energy, assisting them to find products they love.
• Use in-store devices to check stock and share product options to enhance the customer experience.
• Keep the shop floor clean, tidy, and fully replenished, with on-brand displays.
• Assist with till work, stock replenishment, and adhering to store guidelines.

Skills

Positive attitude

Communication skills

Teamwork

Willingness to learn

Flexibility

Job description

JD Sports Fashion is hiring a Store Colleague in a fast-paced retail environment. You will greet customers with energy, help them find products, and maintain high service and presentation standards on the shop floor.

You will support stock replenishment, operate the till, and follow safety and store guidelines while delivering an outstanding customer experience. Join a team that values energy, ideas, and personality.