Retail Shop Manager (Kirkintilloch)

Cancer Research UK; Milngavie; On-site; GBP 26,000 - 32,000; Full time

Job summary

Cancer Research UK is seeking a Retail Store Manager to lead a dynamic store in Kirkintilloch, focusing on maximizing sales and fundraising. The ideal candidate will inspire a diverse team while engaging with the local community and ensuring exceptional customer service. This full-time position provides a competitive salary and benefits while contributing to a vital cause.

Benefits

Retirement plan

Flexible leave

Discounts

Gym membership

Wellbeing support

Qualifications

• Experience managing and inspiring a diverse team.
• Comfort working within targets.
• Ability to multitask.

Responsibilities

• Guide and develop a diverse team, including recruitment.
• Manage commercial operations and maximize profits.
• Build relationships with the community.

Skills

Customer service

Team management

Commercial awareness

Job description

Endless pre-loved items. A crucial source of fundraising. A store that runs your way.

Retail Store Manager

£26,784 - £31,459 plus benefits

Reports to: Area Manager

Department: Trading

Contract: Permanent

Hours: Full time 37.5 hours per week

Location: Kirkintilloch Shop

Closing date: 8 June 2025 23:55. This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found.

Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

About Cancer Research UK: We exist to beat cancer. We are professionals with purpose, but we need to go much further and faster. We're looking for a talented individual who shares our vision.

Role Overview: We’re seeking a motivating Store Manager to join our trading team. You’ll act as an ambassador for Cancer Research UK, motivating your team to maximize sales and fundraising targets. Your store will be a community hub where people meet our team, learn about our work, and see the impact we make.

Key Responsibilities:

• Guide, inspire, and develop a diverse team of paid staff and volunteers, including recruitment and retention.
• Manage the commercial operations of the store, including display, merchandising, stock management, standards, layout, sales, and income.
• Lead by example, providing excellent customer and supporter service.
• Maximize profit through effective cost control and sales strategies.
• Build relationships with the local community and Cancer Research UK colleagues.
• Organize and run creative fundraising events to meet targets.
• Ensure compliance with health and safety, safeguarding, security, administration, and HR policies.
• Perform manual handling and physical activities as part of daily duties.

Candidate Requirements:

• Experience managing and inspiring a diverse team.
• Comfort working within targets and motivating others to achieve them.
• Ability to multitask in a lively environment.
• Excellent customer service skills.
• Commercial awareness and knowledge of high street fashion retail.
• Adaptability and ability to work independently.
• Understanding of pricing, value, and item worth.
• Flexibility to work on a rota basis to meet store needs.

[Download the full role profile]

What You Will Gain: We offer a competitive salary, benefits package, career development opportunities, and support tools. Benefits include a retirement plan, flexible leave, discounts, gym membership, and wellbeing support from the Retail Trust.

Application Process: We use an anonymized shortlisting process to promote equality, diversity, and inclusion. CVs are required but will only be viewed after interview invitation. Complete the online application form's work history section for quick, fair assessment. You will also spend 4 weeks in a training shop, possibly at a different location. Employment is subject to a satisfactory DBS check.

For more info, visit our website or contact us at [e-mail]. Follow us on LinkedIn, Facebook, Instagram, X, and YouTube for updates.

We encourage applications from all backgrounds, especially underrepresented ethnic minorities. Please inform us of any adjustments needed during the process. Contact [e-mail] or call 020 3469 8400. We do not recruit anyone under 18 to ensure safety and safeguarding.