Retail Shop Manager

Allscreens Nationwide Ltd; Beccles; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Disability Confident employer scheme

Job summary

East Anglia's Children’s Hospices (EACH) is seeking a Retail Shop Manager to lead the Beccles shop, guiding staff and volunteers to deliver outstanding customer service and maximise income from donations, Gift Aid, new products, and eCommerce. The role involves creating a welcoming, inclusive, and well-presented shop environment in Beccles.

You will drive merchandising, pricing, and promotions, build relationships in the local community to encourage donations and volunteer support, and oversee

Responsibilities

• Lead staff and volunteers to deliver outstanding customer service and maximise income from donations, Gift Aid and eCommerce.
• Create a welcoming, inclusive and well-presented shop environment.
• Drive merchandising, pricing, and promotional activity to improve performance.
• Build strong relationships in the local community to encourage donations and volunteer support.
• Manage day-to-day operations including health & safety, stock rotation, and financial reporting.

Job description

East Anglia Children's Hospices (EACH) is looking for a Retail Shop Manager to lead the team at our Beccles Shop. This is a fantastic opportunity to join EACH's vibrant retail team and manage one of our charity shops to maximise income from donated goods, new products, Gift Aid, and eCommerce.

You'll support a dedicated team of staff and volunteers, drive community engagement, and ensure a welcoming, inclusive and efficiently retail environment while supporting children and young people with life-threatening conditions and their families.

Our Beccles shop is located in the heart of this busy market town, benefiting from excellent footfall from both local residents and visitors. The shop offers customers the opportunity to discover quality fashion and unique items in an attractive and beautifully merchandised retail environment.

What you'll be doing:

• Leading a team of staff and volunteers to deliver outstanding customer service and maximise income from donated goods, new products, Gift Aid, and eCommerce.
• Creating a welcoming, inclusive and well-presented shop environment.
• Driving performance through effective merchandising, pricing, and promotional activity.
• Building strong relationships in the local community to encourage donations and volunteer support.
• Managing day-to-day operations including health & safety, stock rotation, and financial reporting.

Proud member of the Disability Confident employer scheme

Retail Shop Manager

Company: East Anglia's Children's Hospices

Salary: £27,393

Hours: Full-time

Location: Beccles, NR34 9HA

Working pattern: On-site

Job type: Permanent

Posting date: 19 Aug 2026

Closing date: 2 Sept 2026

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.