Retail Shop Assistant - Tenterden

Totaljobs Group Ltd; Ashford; On-site; GBP 20,000 - 30,000; Part time

Job summary

Join a vibrant team as a Retail Shop Assistant, where your enthusiasm and passion for customer service will shine. This role is perfect for those who enjoy working in a dynamic environment, assisting in the management of dedicated volunteers while ensuring every customer and donor has a fantastic experience. You'll be responsible for receiving and sorting donations, maximizing shop revenue, and adapting to a changing workload. With a commitment to diversity and inclusion, this organization values every team member's contribution. If you're ready to make a difference in your community while developing your skills, this opportunity is for you!

Qualifications

• Previous experience in a customer-facing environment is essential.
• Good communication skills and computer skills are required.

Responsibilities

• Receive and prepare donations for the shop floor with a focus on gift aid.
• Support the shop’s trading operation and assist in team management.

Skills

Customer service

Communication skills

Microsoft Office

Team management

Time management

Education

Basic DBS Disclosure check

Tools

Computer skills

Job description

This job application is restricted to applicants in the UK only.

We are currently looking for a Retail Shop Assistant to join our Tenterden shop team, who is enthusiastic, passionate and driven to ensure every customer and donor has the best possible customer service and experience.
As a Retail Shop Assistant, you will be receiving donations which will need to be prepared and sorted ready for the shop floor with a focus on gift aided donations. You will support the shop’s trading operation and help maximise the potential revenue from shoppers.
This role will require working every Sunday plus one other day during the week, working 13.5 hours per week. Please note some bank holiday working will be required as part of this role.
You will have the ability to adapt to a changing workload, using your own initiative and effectively manage your time. The role involves working alongside and assisting in the management and development of a team of dedicated volunteers; you will have the skills to prioritise workload and provide guidance and training.
Previous experience in a customer facing environment and good communication skills are essential. Computer skills are a requirement for this role, particularly knowledge of Microsoft Office.
Please note the advertised salary reflects our commitment to tracking Real Living Wage.
This role will involve moderate moving and handling. For insurance purposes, the post holder must be aged 18 or over.
Closing Date - 29/12/2024
Interview date: 08/01/2025
Demelza greatly values the benefits of a diverse team and embraces diversity, equality, and inclusion in all areas of its work. We are committed to building a diverse and authentic workplace, ensuring that our team reflects the diversity of the children and families we support. We encourage candidates from all backgrounds.
A Basic DBS Disclosure check will be taken for this role. Demelza is an equal opportunities employer. Registered Charity No 1039651. Demelza is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.