Retail Shoes Sales Associate - Elevate Customer Experience

Clarks Outlet; Manchester; Hybrid; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Retail Trust

Life Assurance

Clarks Discount Card

Holiday Pay

Eyecare Vouchers

Clarks Workplace Pension Scheme

Store KPI bonus potential

Job summary

Clarks Outlet in Manchester is seeking a reliable Sales Associate to provide an outstanding consumer experience in-store while delivering set targets and KPIs. You will help with selling shoes and accessories, maintain high retail standards both front and back of house, and support daily store operations.

The role requires flexibility to work a 7-day shift pattern, including weekends and bank holidays, with a strong focus on customer service and product knowledge.

Qualifications

• Retail experience and a passion for helping customers.
• Ability to learn product knowledge and translate into consumer advice.
• Flexibility to work a 7-day shift pattern, including weekends and bank holidays.

Responsibilities

• Deliver a great brand experience and use technology to enhance the customer journey.
• Help achieve store KPIs by meeting sales targets set by management.
• Maintain the sales floor and back-of-house to high brand and retail standards.
• Follow cash and stock procedures in line with company policies.
• Maintain visual merchandising and replenish stock as required.

Skills

Customer service

Retail sales

Brand experience

Communication

Job description

Clarks Outlet in Manchester is seeking a reliable Sales Associate to provide an outstanding consumer experience in-store while delivering set targets and KPIs. You will help with selling shoes and accessories, maintain high retail standards both front and back of house, and support daily store operations.

The role requires flexibility to work a 7-day shift pattern, including weekends and bank holidays, with a strong focus on customer service and product knowledge.