Retail Shift Manager

Lidl GB; Telford; On-site; GBP 21,000 - 22,000; Full time

Benefits offered by this job

30-35 days holiday (pro rata)

10% in-store discount

Enhanced family leave

Pension scheme

Long service awards

Job summary

Lidl GB is seeking a Retail Shift Manager to lead store teams, ensure smooth day-to-day operations, and deliver outstanding customer experiences. You’ll oversee shifts, manage stock and cash processes, and step in for senior store leaders as needed.

The role offers an hourly rate with enhanced holiday and discount perks, plus a structured development path within Lidl’s store network. Successful candidates thrive in a busy supermarket environment.

Qualifications

• Experience leading a team to achieve targets in a fast-paced environment.
• Ability to delegate tasks effectively and motivate the team.
• Patience and a friendly manner with the ability to stay calm under pressure.
• Proactive approach to help colleagues develop store operations.

Responsibilities

• Motivate and support your team, upholding leadership principles.
• Swiftly solve problems and delegate tasks to ensure smooth shifts.
• Create an environment where colleagues can succeed together.
• Manage store operations in the absence of Store Manager and Deputy Store Manager.
• Handle stock, cash processes, inventory, and showroom freshness for smooth shifts.
• Deliver the best customer experience every visit.

Skills

Team leadership

Delegation

Calm under pressure

Customer service mindset

People development

Job description

Summary

£15.45 - £15.95 per hour | 30-35 hour contract | various shifts | 30-35 days holiday (pro rata) | 10% in-store discount | Enhanced family leave

Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far.

Just like you.

As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success.

In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl.

We're proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here.

What you'll do

• Motivate and support your team, learning from our Leadership and Company Principles
• Swiftly solve problems and delegate tasks
• Create an environment where your colleagues can succeed alongside you
• Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager
• Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly
• Give our customers the very best experience every time they visit your store

What you'll need

• Experience leading a team to achieve targets in a bustling, fast-paced environment
• The ability to effectively delegate tasks and motivate your team
• Patience and a friendly manner with the ability to keep calm in any situation
• Passion to thrive as a key part of the Store Team
• A proactive and encouraging approach to help your colleagues develop themselves and store operations

What you'll receive

• 30-35 days holiday (pro rata)
• 10% in-store discount
• Enhanced family leave
• Pension scheme
• Long service awards
• Plus, more of the perks you deserve

We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.

Thinking of using AI to help with your application? AI tools (e.g. Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self.

If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl.

Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.