Retail Shift Manager

Retail Human Resources plc; Leatherhead; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading supermarket chain seeks a Retail Shift Manager to oversee store operations, motivate the team, and enhance customer experiences. This role offers competitive pay, inclusive benefits, and opportunities for personal and career growth in a dynamic work environment.

Benefits

30-35 days holiday (pro rata)

10% in-store discount

Enhanced family leave

Pension scheme

Long service awards

Additional perks and benefits

Qualifications

• Experience leading a team in high-pressure situations.
• Ability to motivate and delegate tasks effectively.
• Friendly demeanor with a calm approach.

Responsibilities

• Motivate and support the team while managing store operations.
• Handle cash, inventory, and stock management.
• Ensure excellent customer service at all times.

Skills

Leadership

Team Motivation

Problem Solving

Customer Service

Patience

Job description

What you'll do

Summary

£14.65 - £15.15 per hour | 30-35 days holiday (pro rata) | 10% in-store discount | Enhanced family leave

Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re reliable, organised and ready to go far.

Just like you.

As a Retail Shift Manager at Lidl, you’ll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you’ll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You’ll also enjoy the rewards of your hard work, including leadership responsibilities and opportunities for future career growth.

In return, we’ll offer a competitive hourly pay rate based on our pay structure, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts. Our benefits package is designed to support your well-being and work-life balance.

We’re proud to foster supportive teams with big ambitions, providing plenty of opportunities for you to progress. With the right training, we’ll help you excel in your role and develop your career here.

What you'll do

1. Motivate and support your team, learning from our Leadership and Company Principles
2. Swiftly solve problems and delegate tasks
3. Create an environment where your colleagues can succeed alongside you
4. Manage operations within your store and colleagues in the absence of the Store Manager and Deputy Store Manager
5. Handle freshness, cash processes, inventory, and stock management to ensure smooth shifts
6. Provide excellent customer service at all times

What you'll need

1. Experience leading a team to achieve targets in a busy, fast-paced environment
2. Ability to delegate tasks effectively and motivate your team
3. Patience and a friendly manner, with the ability to stay calm in any situation
4. Passion to be a key part of the store team
5. A proactive and encouraging approach to help colleagues develop and improve store operations

What you'll receive

1. 30-35 days holiday (pro rata)
2. 10% in-store discount
3. Enhanced family leave
4. Pension scheme
5. Long service awards
6. Additional perks and benefits

We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.

If you're ready to start your journey, want to advance your career, and make a real difference, apply now to find your place at Lidl.

Please note: Your employment is conditional upon receipt of satisfactory references and, if requested, a satisfactory Disclosure and Barring Service check.