Retail Shift Leader: Drive Team, Ops & Customer Experience

LIDL; England; On-site; GBP 21,000 - 22,000; Full time

Benefits offered by this job

30-35 days holiday (pro rata)

10% in-store discount

Enhanced family leave

Pension scheme

Long service awards

Plus, more of the perks you deserve

Job summary

Lidl is seeking a Retail Shift Manager in the United Kingdom to lead a store team in a fast-paced environment. You will motivate staff, delegate tasks, and ensure smooth operations on the shop floor while maintaining high standards and customer service.

You will receive a competitive hourly rate (£15.45–£15.95 per hour) with shifts including weekends, bank holidays, and night premiums. A generous benefits package and opportunities for progression support your career growth at Lidl.

Qualifications

• Experience leading a team to achieve targets in a bustling, fast-paced environment.
• Ability to effectively delegate tasks and motivate your team.
• Patience and a friendly manner with the ability to keep calm in any situation.
• Passion to thrive as a key part of the Store Team.
• Proactive and encouraging approach to help colleagues develop themselves and store operations.

Responsibilities

• Motivate and support your team, learning from our Leadership and Company Principles
• Swiftly solve problems and delegate tasks
• Create an environment where your colleagues can succeed alongside you
• Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager
• Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly
• Give our customers the very best experience every time they visit your store

Skills

Team leadership

Delegation

Calm under pressure

Customer service

People development

Job description

Lidl is seeking a Retail Shift Manager in the United Kingdom to lead a store team in a fast-paced environment. You will motivate staff, delegate tasks, and ensure smooth operations on the shop floor while maintaining high standards and customer service.

You will receive a competitive hourly rate (£15.45–£15.95 per hour) with shifts including weekends, bank holidays, and night premiums. A generous benefits package and opportunities for progression support your career growth at Lidl.