Retail Shift Leader

Bayley & Sage; Greater London; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

28 days holiday

Pension scheme

Staff discount 40%

Service recognition

Growth opportunities

Job summary

Bayley & Sage, a London-based group of 14 independent stores, is seeking a Shift Leader to run shifts, supervise staff, ensure stock, customer service and H&S across Belgravia, Marylebone and Wimbledon outlets.

You will deputize for the Store Manager, deliver excellent service, manage deliveries and merchandising, and support the team to hit targets while maintaining presentation and cleanliness.

Qualifications

• Experience in a supervisory retail role.
• Strong communication and people skills.
• Ability to manage stock, deliveries and merchandising.

Responsibilities

• Run shifts and deputize for Store Manager to ensure smooth daily operations.
• Supervise team and deliver outstanding customer service.
• Help maximize sales while minimizing wastage and manage stock / POS smoothness; ensure health and safety compliance.

Skills

Customer service

Team supervision

Stock management

Cash handling

Communication

Tools

POS system

Job description

Job description:

Locations: Belgravia, Marylebone, Wimbledon

Job description:

Locations: Belgravia, Marylebone, Wimbledon

Bayley and Sage is a small group of 14 independent stores filling the fridges and hearts of local communities across London.

Our products reflect the best of the seasons, and we take pride in delivering superb food. Our internal culture is built on respect, inclusion and a desire to grow.

We have cultivated an inclusive team atmosphere which allows us to deliver our exceptional customer service and the key to this success is our Shift Leaders .

What you'll do:

• Responsible for running shifts and assisting (and deputizing for) the Store Manager (when absent) to make sure the store operates smoothly on a day-to-day basis including ensuring good availability of stock, adequate staff cover, store is clean and presented beautifully inside and out, quality checks are carried out, all maintenance issues are dealt with swiftly
• Responsible for ensuring shift is handed over completely and correctly to next Shift Manager / Store Manager
• Responsible for supervising the team and ensuring outstanding customer service is being delivered
• Responsible for assisting the Store Manager to ensure maximum sales are generated with minimum wastage, paying attention to all daily and weekly targets
• Responsible for making sure POS and labels are complete and in the correct place
• Responsible for participating in training, development and supervision of the team, leading by example
• Responsible for supporting the Store Manager to ensure Health and Safety compliance with current legislation and with Company policy
• Provide great customer service
• Process ambient, fresh, packaging, and consumable deliveries
• Display and merchandise stock
• Stock rotate, check sell by/use by dates and record
• Serve, process transactions and pack customers groceries in bags
• Dispose of waste to the correct containers
• Perform general cleaning duties

Is this you -

Is Food your passion?

Do you have a genuine interest in superb quality?

Do you love interacting with the public and being part of a small, local, independent store?

What we can offer:

28 days' holiday per year

Pension Scheme

40% staff discount in our stores

Length of service recognition

An amazing opportunity to grow and develop