Retail Shift Leader

Bayley & Sage; England; Presencial; GBP 22.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

28 days' holiday

Pension Scheme

40% staff discount

Descripción de la vacante

Bayley & Sage is seeking a Retail Shift Leader for Greater London stores. You will run shifts, support the Store Manager, supervise staff, and ensure excellent customer service and smooth daily operations.

You’ll help achieve sales targets, manage stock, process transactions, and maintain store presentation while upholding safety and quality standards.

Formación

• Experience delivering excellent customer service in a retail setting.
• Proven ability to supervise teams and share leadership responsibilities.
• Understanding of store operations, stock control, and loss prevention.

Responsabilidades

• Run shifts and deputise for Store Manager when needed.
• Supervise the team to maintain outstanding customer service.
• Help maximise sales with efficient stock, merchandising and accuracy.

Conocimientos

Customer service

Team supervision

Cash handling

Stock management

Herramientas

POS system

Descripción del empleo

Locations: Belgravia, Marylebone, Wimbledon

Bayley and Sage is a small group of 14 independent stores filling the fridges and hearts of local communities across London.

Our products reflect the best of the seasons, and we take pride in delivering superb food. Our internal culture is built on respect, inclusion and a desire to grow.

We have cultivated an inclusive team atmosphere which allows us to deliver our exceptional customer service and the key to this success is our Shift Leaders .

What you'll do:

• Responsible for running shifts and assisting (and deputizing for) the Store Manager (when absent) to make sure the store operates smoothly on a day-to-day basis including ensuring good availability of stock, adequate staff cover, store is clean and presented beautifully inside and out, quality checks are carried out, all maintenance issues are dealt with swiftly
• Responsible for ensuring shift is handed over completely and correctly to next Shift Manager / Store Manager
• Responsible for supervising the team and ensuring outstanding customer service is being delivered
• Responsible for assisting the Store Manager to ensure maximum sales are generated with minimum wastage, paying attention to all daily and weekly targets
• Responsible for making sure POS and labels are complete and in the correct place
• Responsible for participating in training, development and supervision of the team, leading by example
• Responsible for supporting the Store Manager to ensure Health and Safety compliance with current legislation and with Company policy
• Process ambient, fresh, packaging, and consumable deliveries
• Display and merchandise stock
• Stock rotate, check sell by/use by dates and record
• Serve, process transactions and pack customers groceries in bags
• Dispose of waste to the correct containers

Is this you -

Do you have a genuine interest in superb quality?

Do you love interacting with the public and being part of a small, local, independent store?

What we can offer:

28 days' holiday per year

Pension Scheme

40% staff discount in our stores

Length of service recognition

An amazing opportunity to grow and develop

Retail Shift Leader • Greater London, England, GB