Retail Shift Lead — Lead Store Ops & Customer Service

Love's Travel Stops; Elgin; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Tuition assistance

Paid Time Off

401(k) – 100% match up to 5%

Medical/Dental/Vision Insurance

Competitive Pay

Career Development

Quarterly Bonus Program

Hiring Immediately

Job summary

Love’s Travel Stops in Elgin (UK) seeks a Retail Shift Lead to help run daily operations, ensure safety and cleanliness, and deliver excellent customer service. You’ll guide the team, manage tasks, and support cash handling as part of a growing leadership track.

The role emphasizes customer satisfaction, teamwork, and hands-on supervision in a busy retail environment. This is a full-time position with opportunities for advancement and in-house development.

Qualifications

• 1+ year of experience in retail management and/or team leadership.
• 1+ year of proficiency with point-of-sale systems and cash register operations.
• 1+ year of training and/or developing teams.

Responsibilities

• Ensure a safe, clean, and well-maintained facility and follow safety procedures.
• Oversee daily operations, inventory management and customer service.
• Assist management with task execution, scheduling, cash integrity, and cash registers.
• Supervise and train team members, fostering a positive work environment.

Skills

Shift flexibility

Microsoft Office

Customer service

Organizational skills

Physical stamina

Tools

POS systems

Job description

Love’s Travel Stops in Elgin (UK) seeks a Retail Shift Lead to help run daily operations, ensure safety and cleanliness, and deliver excellent customer service. You’ll guide the team, manage tasks, and support cash handling as part of a growing leadership track.

The role emphasizes customer satisfaction, teamwork, and hands-on supervision in a busy retail environment. This is a full-time position with opportunities for advancement and in-house development.