Retail Security (Primark Derry/Londonderry

Bidvest Noonan; Belfast City District; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Full uniform supplied

Paid holidays

On-going training

Progression opportunities

Job summary

Bidvest Noonan is seeking a Retail Security Officer to join our Primark Derry/Londonderry site. You will provide high‑quality guarding and customer service, perform patrols, complete incident reports, and liaise with store management and the control room.

A valid SIA licence and smart appearance are essential. Hours are a minimum of 30 per week at £14 per hour, with ongoing training and progression opportunities.

Qualifications

• A valid SIA licence is essential.
• Strong communication skills.
• Smart appearance in uniform.
• Ability to work on your own initiative.
• Ability to handle conflict situations.
• Completing daily paperwork/daily basis.
• Liaising with store management on patrol findings and loss reduction.

Responsibilities

• Act as a visual deterrent in store.
• Liaising with Police and other emergency services.
• Report / incident writing.
• Conducting internal and external patrols.
• Complete client and Bidvest Noonan training on duty.
• Discuss inventory results to reduce loss via theft.
• Meet and greet customers professionally.
• De-escalate situations.
• Report incidents via client link and Bidvest Noonan control room.

Skills

SIA licence

Communication skills

Smart appearance

Initiative

Conflict management

Documentation

Customer focus

Job description

Retail Security (Primark Derry/Londonderry

About The Role

Position: Retail Security Officer
Hours: Minimum 30hrs per week
Rate of Pay: £14 per hour
Location: Primark Derry/LondonDerry
A fantastic opportunity has arisen within Bidvest Noonan for a Retail Security Officer, who will work at our client’s well-known site. This position will report directly into the Regional Manager. You must be able to demonstrate and deliver high quality guarding and excellent customer service to both our clients and service users.
Please note, we require Officers to be SIA licenced
Key Responsibilities of the Security Officer:

• Act as a visual deterrent in store
• Liaising with Police and other emergency services
• Report / incident writing
• Conducting internal and external patrols
• The officer must ensure all training from the client and Bidvest Noonan are completed and adhered to while on duty
• Frequently liaising with store management on a weekly / daily basis to discuss store inventory results, high loss products and findings during patrols in order to reduce loss via theft in store
• Meeting and greeting customers in a professional and friendly manner
• To be able to de-escalate situations
• Reporting all incidents via the client specific link and also to the Bidvest Noonan Control room

Key Requirements of the Security Officer:

• A valid SIA licence essential
• Strong Communication Skills
• Smart Appearance and in company uniform at all times
• Ability to work on your own initiative in a productive manner
• Ability to handle conflict situations in a professional manner
• Completing all necessary paperwork on daily basis
• Liaising with store management and advice on findings of patrol and other criminally activities in a timely and professional manner

Benefits:

• Full uniform supplied
• Paid holidays
• On-going training
• Progression opportunities

About Us

‘For nearly 50 years, we’ve played a vital role in helping our customers succeed. Built on strong, long‑standing relationships, our business is powered by people who are deeply connected to the communities where we live and work.

Our purpose guides every action and decision we make, “to proudly create safer and healthier communities today, for tomorrow.” It reflects who we are, what we stand for, and the impact we strive to make every day.

Across our team of 27,000 dedicated professionals from 157 countries, that purpose comes to life through commitment, care, and a shared responsibility to the people we serve—now and for generations to come. 'When you join Bidvest Noonan, you’re joining a team where your work has real impact, where your career can grow, where you belong, and where you help shape a safer, healthier future for us all.'