Retail Security Officer | Customer-First, SIA Licensed

Kingdom Services Group Ltd; Harlow; On-site; GBP 16,000 - 22,000; Part time

Benefits offered by this job

Early wage access

Employee recognition

Wellbeing support

Training and career progression

Referral bonus

Social Value Days

Industry-leading training

Award-winning team

Job summary

Kingdom Services Group Ltd. is recruiting a Retail Security Officer for Tesco Harlow to help maintain a safe shopping environment. You will conduct patrols, deter theft, assist customers and colleagues, and document incidents to ensure site security.

The role requires a valid SIA Licence, strong communication skills, and a customer-focused, reliable approach. Part-time, 31 hours weekly across Mon, Thu, Fri and Sun with listed shift patterns.

Qualifications

• Strong communication and customer service skills.
• Ability to remain calm under pressure.
• Excellent observational skills and attention to detail.
• Professional, reliable and confident approach.
• Flexible attitude and willingness to support store operations.

Responsibilities

• Conduct regular patrols throughout the store and surrounding areas.
• Provide a highly visible security presence to deter theft, shoplifting and anti-social behaviour.
• Monitor store activity and respond professionally to incidents and security concerns.
• Complete accurate incident reports and security documentation.
• Support store colleagues in maintaining a safe working environment.
• Deliver excellent customer service and assist customers when required.
• Liaise with store management, emergency services and local authorities when necessary.
• Assist with loss prevention and stock protection initiatives.
• Deal confidently and professionally with challenging situations.

Skills

Communication skills

Customer service

Calm under pressure

Attention to detail

Flexible attitude

Job description

Kingdom Services Group Ltd. is recruiting a Retail Security Officer for Tesco Harlow to help maintain a safe shopping environment. You will conduct patrols, deter theft, assist customers and colleagues, and document incidents to ensure site security.

The role requires a valid SIA Licence, strong communication skills, and a customer-focused, reliable approach. Part-time, 31 hours weekly across Mon, Thu, Fri and Sun with listed shift patterns.