Retail Security Officer: Customer-Focused & Vigilant

Kingdom Services Group; Harrogate; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Uniform provided

Training and support

Career progression

Supportive management

Job summary

Kingdom Services Group is recruiting a Retail Security Officer for Tesco Harrogate on a permanent basis. The role emphasises a highly visible security presence to deter theft while delivering strong customer service in a busy store.

You will hold a valid SIA licence and follow shift patterns across days and evenings; full training is provided. Join a supportive team at Tesco Harrogate to help maintain a safe shopping environment.

Qualifications

• Valid SIA Security Licence.
• Excellent communication and customer service skills.
• Strong observational and problem-solving abilities.
• Professional, reliable and punctual approach to work.
• Ability to remain calm and confident in challenging situations.
• Previous security experience is desirable but not essential.

Responsibilities

• Maintain a highly visible security presence throughout the store.
• Deter theft, shoplifting and stock loss through proactive patrols and monitoring.
• Protect customers, colleagues and visitors by helping maintain a safe shopping environment.
• Identify suspicious behaviour and take appropriate action in line with company procedures.
• Respond professionally to incidents and emergencies.
• Complete accurate incident reports and documentation.
• Liaise effectively with Tesco management and relevant security teams.
• Deliver excellent customer service while maintaining professional standards at all times.
• Adhere to all Tesco and Kingdom security policies and procedures.

Skills

Communication skills

Customer service

Observational skills

Problem-solving

Punctual

Job description

Kingdom Services Group is recruiting a Retail Security Officer for Tesco Harrogate on a permanent basis. The role emphasises a highly visible security presence to deter theft while delivering strong customer service in a busy store.

You will hold a valid SIA licence and follow shift patterns across days and evenings; full training is provided. Join a supportive team at Tesco Harrogate to help maintain a safe shopping environment.