Retail Security Officer

Mitie; Tudhoe; On-site; GBP 40,000 - 60,000; Full time

Job summary

A security services company in Tudhoe is seeking a Retail Security Officer to deliver exceptional customer service and ensure a safe shopping environment. Applicants are preferred to hold a current SIA licence. The role includes conducting store patrols, utilizing CCTV systems, and liaising with management and police. This position offers contracted hours, paid breaks, and access to various employee benefits including training and development opportunities.

Benefits

Annual leave entitlement

Pension and Life insurance schemes

Free uniform supplied

Access to employee benefits

Qualifications

• Preferable to hold a current SIA licence or Certificates.
• Full 5-year checkable employment/education history required.

Responsibilities

• Deliver industry leading customer service.
• Deter violence and public order offenses.
• Conduct patrols of the store.
• Utilize CCTV systems to support crime reduction.
• Liaise with store management teams.
• Foster relationships with police to reduce crime in store.

Skills

Exceptional customer service

Ability to deter violence

Experience with CCTV systems

Education

Current SIA licence or SIA Certificates

Job description

Pay rate: £13.29

Various Shifts 27 Hrs per week working 3 out of 7 days (to be discussed at interview)

Job Overview

Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues.

It is preferable that you hold a current SIA licence or SIA Certificates (but in some circumstances training for a licence can be provided)

Vetting

It is vital that you have a full 5-year checkable employment/education history, failure to do so could mean your offer will be withdrawn or your employment terminated.

Main duties

• To deliver industry leading customer service
• To deter violence and public order offences
• To conduct patrols of the store
• Utilising CCTV systems to support the reduction of crime and stock loss
• Liaise with the store management teams
• Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
• To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

Benefits to working with Mitie include

• Contracted hours
• Annual leave entitlement
• Pension and Life insurance schemes
• Free uniform supplied
• SIA Re-licencing programme
• Comprehensive induction and training programme
• Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.
• Apprenticeship schemes
• Progression and development opportunities
• All breaks are paid