Retail Saturday Assistant (Brighton)

Cancer Research UK; Brighton; On-site; GBP 14,000 - 21,000; Part time

Benefits offered by this job

Retirement plan

Leave allowance

Discounts

Gym membership

Job summary

Cancer Research UK in Brighton is seeking a part-time Retail Store Assistant to join our charity shop team. You will deliver excellent customer service, help meet fundraising targets, and maintain shop standards including visual presentation and health and safety.

Join us to build community relationships and support fundraising events while enjoying a flexible Saturday shift and training for keyholder responsibilities.

Qualifications

• An understanding of what makes great customer service.
• Experience of working in a busy customer service environment.
• The ability to manage your own workload and work independently when required.
• The ability to work well in a team.
• Excellent communication skills.
• Flexibility; retail teams cover the needs of their stores by rota and adjust shifts as needed.

Responsibilities

• Providing excellent customer and supporter service.
• Working as an integral part of the shop team to achieve ambitious sales and fundraising targets.
• Assisting with maintaining shop standards including visual presentation, safeguarding compliance and health and safety.
• Creating relationships with your local community and Cancer Research UK colleagues.
• Supporting fundraising events for your store to achieve fundraising targets.
• Taking keyholder responsibility as required (training provided).

Skills

Customer service

Teamwork

Communication

Flexibility

Workload management

Job description

Millions of bargain-hunters. Endless pre-loved items. One meaningful purpose. Retail Store Assistant £12.71 per hour + benefits Reports to: Shop manager Department: Trading Location: Brighton shop Contract: Permanent Working hours: Part time 7.5 hours per week (Saturdays) External Closing date: 8th November 2026 23:55 Internal: In line with organisational policy this role will remain open for internal applications until: 8th November 2026 23:55 The internal title for this role is Shop Assistant. Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

What will I be doing?

• Providing excellent customer and supporter service.
• Working as an integral part of the shop team to achieve ambitious sales and fundraising targets.
• Assisting with maintaining shop standards including visual presentation, safeguarding compliance and health and safety.
• Creating relationships with your local community and Cancer Research UK colleagues.
• Supporting fundraising events for your store to achieve fundraising targets.
• Taking keyholder responsibility as required (training provided).

There will be a varied amount of manual handling and physical activity required within the day-to-day duties of the role.

What are you looking for?

• An understanding of what makes great customer service.
• Experience of working in a busy customer service environment.
• The ability to manage your own workload and work independently when required.
• The ability to work well in a team.
• Excellent communication skills.
• Flexibility, our retail teams cover the needs of their stores by working on a rota basis. Whilst a level of flexibility is needed to meet the needs of the business, we don’t forget that you have a life outside of work too.

What will I gain?

We make sure you are supported by a generous salary and benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.

Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.

Our work – from funding cutting-edge research to developing public policy – will change the world. It’s exciting to be part of our team.

Our retail teams also have access to confidential wellbeing support from the Retail Trust.

Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do.

We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.

We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen.

Please contact [e-mail] or 020 3469 8400 as soon as possible.

Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.

We’re the world’s leading cancer charity, dedicated to saving and improving lives with our research.

We work to reduce the impact of cancer on people’s day-to-day lives through our research, influence and information. We are beating cancer – step by step, day by day. Our work means that people with cancer live better lives through earlier diagnosis and kinder, more effective treatments.

Find a purposeful career that will empower you to grow and collaborate with like-minded experts.