Retail Sunday Assistant (Cromer)

Cancer Research UK; Cromer; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Substantial retirement plan

Generous leave allowance

Discounts on travel and technology

Gym membership

Supportive benefits package

Job summary

Cancer Research UK is seeking a retail store assistant to manage the Cromer shop on Sundays, with keyholder responsibilities and support from a team of volunteers. You will focus on delivering excellent customer service, processing donations and stock, and helping to achieve fundraising goals.

In this lively environment you’ll engage with customers, develop relationships, and contribute to a generous benefits package. DBS checks apply; must be eligible to work in the UK and be 18+.

Qualifications

• Experience delivering high-quality customer service in a busy retail setting.
• Ability to thrive in a lively, ever-changing environment.
• Flexibility to work Sundays and independently when required.
• Good commercial awareness and ability to spot opportunities to support fundraising.
• Strong communication and relationship-building skills with volunteers and customers.
• Understanding of retail/fashion trends is a plus.

Responsibilities

• Oversee the shop on Sundays with keyholder responsibilities (training provided).
• Support a diverse team of volunteers to achieve sales and fundraising targets.
• Review and process donated goods and new stock.
• Generate ideas to create new income streams under guidance from the Shop Manager.
• Use customer service skills to ensure customers feel welcome and valued.
• Maintain shop standards including safeguarding, compliance and health & safety.

Skills

Customer service

Teamwork

Adaptability

Commercial awareness

Relationship building

Retail/Fashion awareness

Job description

In a lively, vibrant working environment, you’ll discover something new every day, whether it’s a new high street trend, a new community network or a talent you never knew you had. Millions of bargain-hunters. Endless pre-loved items. One meaningful purpose. Retail store assistant (with keyholder responsibility) £12.71 per hour plus benefits Reports to: Shop manager Department: Trading Contract: Permanent Hours: 6 – Sundays only Location: Cromer Closing date: External: 8th November 2026 at 23:55 Internal : In line with organisational policy this role will remain open for internal applications until: 8th November 2026 at 23:55.

Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone who wants to develop their skills, someone like you. We’re looking for a motivated retail assistant to join Cancer Research UK’s trading team. You’ll be acting as an ambassador for Cancer Research UK and taking responsibility for the shop on a Sunday. In a lively, vibrant working environment, you’ll discover something new every day, whether it’s a new high street trend, a new community network or a talent you never knew you had. You’ll also be surrounded by people who are as dedicated to beating cancer as you are.

What will I be doing?

• Overseeing the running of the shop on a Sunday. This includes taking keyholder responsibility (training provided) and supporting a talented and diverse team of volunteers.
• Assisting the wider shop team in achieving sales and fundraising targets.
• Reviewing and processing donated goods and new stock.
• Coming up with creative ideas to help generate new income, with guidance from the Shop Manager.
• Using your customer service skills to make sure our customers and supporters feel welcome and appreciated.
• Maintaining shop standards regarding safeguarding, compliance and health and safety.

What skills are you looking for?

• A working knowledge of what makes great customer service.
• Experience of working in a lively and vibrant environment.
• Adaptability in changing situations, including being able to work effectively independently and as part of a team.
• Commercial awareness.
• The ability to create relationships and communicate well.
• And ideally experience of working in, or an understanding of retail and fashion.

What will I gain?

Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that’s impressive. In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.

• our benefits package includes a substantial retirement plan
• a generous and flexible leave allowance
• discounts on anything from travel to technology
• gym membership
• and much more

Our work – from funding cutting-edge research to developing public policy – will change the world. It’s exciting to be part of our team.

Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.

Please contact [e-mail] or 020 3469 8400 as soon as possible.

Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.

We’re the world’s leading cancer charity, dedicated to saving and improving lives with our research. We work to reduce the impact of cancer on people’s day-to-day lives through our research, influence and information. We are beating cancer – step by step, day by day. Our work means that people with cancer live better lives through earlier diagnosis and kinder, more effective treatments. Find a purposeful career that will empower you to grow and collaborate with like-minded experts.