Retail Sales & Service Advisor

Indespension; Glengormley; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Branch bonus scheme

32 days holiday including Bank Hollidi

Auto Enrolment Pension Scheme

Job summary

Indespension is seeking an experienced Retail Sales & Service Advisor at our Belfast Branch. The role focuses on actively selling trailers, parts and towing accessories while delivering excellent customer service in person and over the phone.

You will manage orders, advise on trailer hire and towbar fitting, and work with the workshop and stock teams to maintain high standards of presentation and efficiency.

Qualifications

• Experience in retail sales is essential.
• Excellent communication and presentation skills.
• Full clean driving licence preferred.
• Fork lift experience a plus.

Responsibilities

• Actively sell trailers, parts and towing accessories to customers.
• Provide polite, professional advice at the counter, on the phone or off-site.
• Take orders for trailer hire and towbar fitting and update diary.
• Coordinate with the workshop to ensure steady workload.
• Ensure stock is shelved safely and displays are enticing.
• Handle daily cash paperwork and invoicing.

Skills

Excellent communication

Retail sales experience

Full driving licence

Tools

Fork Lift Truck

Job description

Retail Sales & Service Advisor

Location: Belfast Branch, BT36 4WX

Salary: £26,208 per annum, plus Bonus scheme

Vacancy Type: Permanent, 9am-5pm Mon-Fri (37.5 hours per week)

Indespension is a leading manufacturer of trailers offering a complete service including sales of new and used trailers, a full range of parts and towing accessories for most makes of trailer, trailer servicing and repair and a towbar fitting service.

An excellent opportunity has arisen for an experienced retail Sales & Service Advisor. The successful candidate will be required to actively contribute towards achieving Branch sales/margin targets through increasing sales to existing and new Customers.

Responsibilities include:

• Actively sell (face to face and over the telephone) and promote Indespension trailers/parts/associated equipment ensuring correct procedures are followed;
• Serve customers politely and efficiently either at the counter, off site, on the telephone, providing professional and timely advice on trailers/services and towing accessories;
• Advise and take orders for trailer hire and towbar fitting updating the diary accordingly.
• Liaise with the Store Workshop to ensure they are kept supplied with a steady workload;
• Ensure all stock orders received are shelved at the earliest opportunity and are presented safely, tidily and in an attractive manner. Displays should be updated and maintained regularly to maximise customer interest;
• Assist with stock takes as required;
• Keep work area tidy and operate within the Health and Safety policy of the Company;
• Wear the Company uniform at all times and uphold the Indespension Brand.
• Administrative duties, including daily cash paperwork, banking, petty cash, raise invoices/credit notes accurately and maintain accurate filing systems.
• Ensure payment for goods is received accurately.

The Candidate:

• Previous experience in retail sales, ideally in a trade counter environment, motor trade or hire industry;
• Excellent communication and presentation skills;
• A full clean driving licence preferable;
• Train/drive a Fork Lift Truck if required.

Detail:

• Competitive basic salary;
• Branch bonus scheme;
• 32 days holiday including Bank Holidays;
• Auto Enrolment Pension Scheme.