Retail Sales Manager - Lead a High-Impact Team

NEXT; Croydon; On-site; GBP 35,000 - 48,000; Full time

Benefits offered by this job

Next discount

Lipsy discount

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Gym discounts

Health cover

Life assurance

Healthcare plan discounts

VIP early access

Staff network groups

Job summary

NEXT is seeking a Sales Manager in Croydon to lead a team in delivering exceptional customer service and achieving performance targets. You will support store operations, maintain stock processes, and drive a high-energy, customer-focused culture.

With flexible working options and a commitment to personal development, you will coach and motivate colleagues to excel in a fast-paced retail environment while building strong teams and delivering store results.

Qualifications

• Experience leading a retail team in a fast-paced environment.
• Proven ability to coach, motivate and develop staff.
• Strong customer-focused mindset with excellent communication.

Responsibilities

• Support store management across all product areas and back-of-house.
• Lead a team to deliver outstanding service and accurate stock processes.
• Create an atmosphere that motivates and inspires the team.
• Be hands-on with commercial and operational activities alongside staff.
• Ensure up-to-date and accurate communication to meet business needs.

Skills

Team leadership

Coaching

Customer service

Communication

Problem solving

Multi-tasking

Job description

NEXT is seeking a Sales Manager in Croydon to lead a team in delivering exceptional customer service and achieving performance targets. You will support store operations, maintain stock processes, and drive a high-energy, customer-focused culture.

With flexible working options and a commitment to personal development, you will coach and motivate colleagues to excel in a fast-paced retail environment while building strong teams and delivering store results.