Store Manager: Lead Team, Elevate Service (Flexible)

NEXT plc; Greater London; On-site; GBP 32,000 - 46,000; Full time

Job summary

NEXT plc is seeking a Store Manager to maximise sales, lead a high-performing team and deliver exceptional customer service in a busy retail environment.

You will coach and motivate staff, manage stock accuracy and processes, and drive performance targets while maintaining safe, efficient operations.

If you are passionate about retail, thrive in a fast-paced team, and can adapt quickly, this role offers strong development opportunities and rewarding possibilities.

Qualifications

• Passion for customers, people and products.
• Excellent commercial understanding to create shopping experience.
• Team player with results-driven, fast-paced mindset.
• Strong communication with all levels; remain calm under pressure.
• Ability to multi-task, plan, organise and prioritise workload.

Responsibilities

• Lead and inspire your team to be their best.
• Deliver amazing service, hit performance targets and maintain stock accuracy.
• Take a hands-on approach to operational and commercial activities with the team.
• Contribute to area growth by identifying opportunities and adding value.
• Ensure up-to-date, accurate communication to meet business needs.

Skills

Leadership

Communication

Customer service

Problem solving

Team motivation

Job description

NEXT plc is seeking a Store Manager to maximise sales, lead a high-performing team and deliver exceptional customer service in a busy retail environment.

You will coach and motivate staff, manage stock accuracy and processes, and drive performance targets while maintaining safe, efficient operations.

If you are passionate about retail, thrive in a fast-paced team, and can adapt quickly, this role offers strong development opportunities and rewarding possibilities.