Retail Sales Associate

TN United Kingdom; Gloucester; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking passionate individuals to join their retail team. This role emphasizes delivering exceptional customer service and achieving sales targets while adhering to brand values. Ideal candidates will have experience in a customer service-oriented environment, strong communication skills, and the ability to work collaboratively. Join a vibrant team that values drive and spirit, and be part of a dynamic retail environment where your contributions matter. If you are ready to embrace the challenge and grow in a fast-paced setting, this opportunity is for you.

Qualifications

• 1-2 years’ experience in a customer service-oriented retail environment.
• Basic knowledge of MS Office programs and computer skills.

Responsibilities

• Provide high standards of customer experience in the store.
• Achieve sales and profitability targets through effective service.
• Maintain store cleanliness and compliance with visual merchandising.

Skills

Customer Service

Communication Skills

Teamwork

MS Office

Ability to Lift Heavy Items

Job description

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Job Responsibilities

1. Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards.
2. Achieve or exceed sales, KPIs, and profitability targets through effective customer service.
3. Accurately process sales transactions at checkout securely and efficiently.
4. Maintain the cleanliness and order of the store, ensuring compliance with all visual merchandising guidelines according to PUMA standards.
5. Execute and process incoming and outgoing merchandise.
6. Comply with all Policies & Procedures, operational core competencies, and key accountabilities.
7. Maintain a safe, healthy, and compliant working and shopping environment.
8. Work non-traditional hours, including weekends, evenings, and holidays; overtime may be required.

Your Talent

1. 1–2 years’ experience in a customer service-oriented retail environment, preferably in apparel or footwear.
2. Strong team player with good communication skills.
3. Ability to learn quickly.
4. Basic knowledge of MS Office programs and computer skills.
5. Ability to lift/carry, push/pull up to 30 pounds regularly.

SPEED & SPIRIT are key values that inspire us: BE DRIVEN, BE VIBRANT, BE TOGETHER, and BE YOU. Applying for a job at PUMA is simple: click APPLY ONLINE and follow the steps to upload your application.

PUMA is an Equal Employment Opportunity (EEO) employer. We prohibit discrimination and harassment of any kind and provide equal employment opportunities regardless of race, color, religion, sex, national origin, age, gender, disability, veteran status, or other protected characteristics.