Retail Sales Assistant- Part Time

DFS Trading Ltd; Maidstone; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Discounts across the group

Friends & family discount

Comprehensive health scheme

Enhanced maternity & adoption pay

Income protection & life cover

Sharesave & cycle to work

Volunteer days

Job summary

Sofology is a retailer where the sofa sits at the heart of the home. As a Sofologist in store you will partner with our customers to help them find their dream sofa, showcase products in Sofology style and provide the red carpet customer experience.

We offer compressed hours, a generous group discount (30% across the Group, 15% for friends and family) and a strong team bonus scheme, plus extensive employee benefits and career growth opportunities.

Responsibilities

• Partner customers to help them find their dream sofa
• Showcase Sofology products in true Sofology style
• Always deliver the Very Important Customer experience - no ifs, no buts
• Understand design and style to help customers choose the right sofa
• Complete finance applications to check suitable payment options
• Share product knowledge to assist team members
• Listen actively to have relevant conversations with customers
• Help customers visualise how the sofa fits in their home

Job description

Sofology is so much more than just sofas… the sofa sits at the heart of the home, and we know how much that means to our customers. Choosing the perfect sofa is a big decision and that's why as a Sofologist in store you will partner with our customers to help them find their dream sofa..

Whether it’s all about the looks, the feels, or a bit of both, your passion for style and comfort will guide our customers to the perfect match.

And because life’s all about balance, we’re thrilled to offer

Compressed Hours

giving you the chance to work your full week across fewer days. More time for your hobbies, rest days, or spontaneous adventures!

A day in the life of…

A retail sales consultant, you’ll spend your time doing so much more than selling! Here are just a few of the things you’ll be getting up to:

Partnering with our customers to help them find their dream sofa

Showcasing our fantastic products in true Sofology style

Always be offering that Very Important Customer experience - no ifs, no buts

Understanding the world of design and style so you can help our customers make the right sofa choice for them

Completing finance applications to check we’re offering the customer the right payment products

Using your passion for interior design to ensure store standards are striking

Utilising your continued knowledge of products to support your other team members and always sharing best practice

Honing in on your listening skills which allows you to have really relevant conversations with your customer

Helping your customer to really visualise what their new sofa will look like in their home through creative interactions

Recognising a customer's needs and recommending the right additional products

Sharing your in depth knowledge with your customer on how they can continue to love their sofa for longer by giving detailed after care advice

In an ideal world…

You don’t need to have extensive sales experience to join us. All we ask for is a true passion for delivering that red carpet experience to our customers; a real team player with a genuine interest in style and design.

We know that none of our customers are the same and that goes for our Sofologists too - there truly is a seat for everyone at Sofology!

Great basic salary with generous, uncapped team bonus

Plenty of opportunities to learn & grow

An option to work compressed hours

30% discount across the Group, plus 15% for your friends and family

Access to discounts at 100’s of high street retailers.

Mental, physical and financial support (EAP)

Enhanced maternity & adoption pay

Spend up to £1,500 at Currys / PC World and spread the cost through Sofology.

Additional days off, whether it’s your wedding, birthday or even the arrival of your new furry friend

A contributory health scheme, flu vaccines, access to a Doctor and private health check

Income protection, bereavement and life assurance - you can count on us to be there when it matters

Okay, so the list just goes on, but here’s a few more…. Sharesave, volunteer days and a cycle to work scheme!

A little bit about Sofology…

We’re a fun place to be and we know our people are priceless.We’re proud of our Sofologists, whoroll out the red carpet to each and every one of our customers, forever working together to be bold and

We’re all about crafting an unrivalled sofa experience that leaves our customers and Sofologists in awe. We wholeheartedly embody our values, infusing them in every aspect of our work.

Roll Out The Red Carpet

From browsing to buying and beyond, we always ensure a Very Important Customer experience - no ifs, no buts.

A Seat for Everyone

Be yourself and feel at home. We know that different backgrounds and experiences make us stronger.

Bold By Design

We're a courageous brand with ambition and drive. We’ll never settle for second best and always strive for more.

We're committed to a culture where everyone feels welcome, valued, and can thrive at work. We celebrate diverse voices, champion inclusion, and support each other through our growing colleague networks. We invest in partnerships that drive change, from supporting Doncaster Pride and introducing the Hidden Disabilities Sunflower, to partnering with Carers UK and developing leaders with Diversity in Retail. We're proud to be an equal opportunities employer, committed to building a workplace that reflects the communities we serve. So, if your experience doesn't quite match the specification, we'd still really love to hear from you.